Gerber Collision & Glass - Eagle River

5.0 (728reviews)
99%
1040 US-45,  Eagle River,  WI  54521

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Eagle River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (728)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with vehicles returned looking like new and often cleaner than when dropped off. The professional and knowledgeable staff receive high marks for their attention to detail and workmanship. Communication is generally strong, with staff keeping customers informed throughout the repair process. Most repairs are completed on time or even early, though some delays occur due to parts availability. Customers particularly appreciate the thorough cleaning service and the shop's ability to work seamlessly with insurance companies. The overall experience is described as professional, friendly, and highly recommendable.
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"Great work. Car looks like the accident never happened. Knowledgeable and helpful about navigating insurance ..." Read more
"Absolutely amazing job. I couldnt be happier!"
"Great job!! Quickly done, would recommend this shop to anyone."
"... experience at Gerber in Eagle River was fantastic. My brand new vehicle looked like a wreck when I brought it in and its back to brand new again and done in ..." Read more
"The work was done quickly and my truck looks great. They even touched up some scratches and dings that ..." Read more
"Super early!"
"They were ahead of schedule so got it back early"
"Completed early"
"They told me they might have the vehicle for a week and it was done in three days."
"Took to long for the calibration!!"
"Every time I called to ask for an update. They were always happy to give me one and answer any questions I had."
"Great communication through the entire experience."
"Clear communication throughout. I always knew what to expect."
"Communication was great"
"Great communication and explanation of process and insurance."

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Returned Clean

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Easy online appt process ,like next day. Easy arrangement w insurance co and super easy arrangement w car rental all at Gerber. Great mid repair process phone call on status was appreciated. Ended up quicker repair than originally estimated was great.

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Returned Clean

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Excellent work. The repairs were done in a timely manner and with exceptional craftsmanship. The customer service was outstanding, thank you Lindsay. I would have marked a 10, but the passenger side rail light replacement was missed, but to be fair the crack in the lens was hard to see. Also I’m very happy with the rental car drop off and pick up option. Thank you so much! I highly recommend Gerber Collision and Glass for vehicle repairs.

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Returned Clean

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Every bit of communication was professional and personal. They made me feel like a family member. I had that feeling like I knew all of the staff member for 10+ years. It REALLY seemed like they cared and were doing everything they could do to make me happy and the experience as pleasing as possible. Well, they did it!! Thank you!!

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Provided good work

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All interactions were seamless. You wouldn’t even know our vehicle ever had any damage

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Returned Clean

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Absolutely amazing, professional, communicative, thorough, and courteous.

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Friendly service and timely

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Friendly and prompt

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Very nice to work with

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Absolutely amazing job. I couldn’t be happier!

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Great communication through the entire experience.

Returned Clean

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Mitch is fantastic. Job done right and several years ago did a repair on classic corvette nobody else would touch

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Returned Clean

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Returned Clean