Gerber Collision & Glass - Eagle River
1040 US-45,
Eagle River,
WI
54521
USA
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Eagle River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The repair work is frequently described as professional, thorough, and completed with exceptional craftsmanship. Timeliness is a strong point, with numerous customers highlighting that repairs were completed ahead of schedule. The welcoming and knowledgeable front-desk experience is frequently mentioned as a highlight. Customers also appreciate the seamless coordination with insurance companies and rental car arrangements. A recurring bonus noted by customers is the complimentary interior and exterior cleaning of vehicles. A few customers mentioned they had to initiate contact themselves for updates rather than receiving proactive communication, and occasional parts delays were noted, though these were generally handled well and communicated promptly.
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Service Quality
"Every bit of communication was professional and personal. They made me feel like a family member. I had that ..."
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"Absolutely amazing, professional, communicative, thorough, and courteous."
"... at Gerber and they handled the rest of the claim. Very professional and friendly. Highly recommend."
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"All interactions were seamless. You wouldnt even know our vehicle ever had any damage"
"... easy to work with, informative, and most important attention to detail and workmanship quality is great"
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"Early."
"I am thrilled with Gerber! My car looks great and the repairs were done several days early. I hope I dont need body work in the future, but if ..."
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"They told me they might have the vehicle for a week and it was done in three days."
"... repair process phone call on status was appreciated. Ended up quicker repair than originally estimated was great."
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"Completed early"
Joseph
(Chevrolet owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sally
(Chevrolet owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gregory
(Porsche owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their work was extraordinarily good. They were on time, easy as heck to work with, and very professional. I will gladly recommend them to everyone
Customer Service - 5.0/5.0
Joshua
(Chrysler owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ursula
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0 -
It took a while, but my car looks like new and the rental was perfect
Repair Quality - 5.0/5.0 -
All done, looks like nee and drives well
Customer Service - 5.0/5.0 -
The customer service is superb
Carolyn
(Ford owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julianne
(Ford owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0 -
A very good operation
Repair Quality - 5.0/5.0 -
Communication was great and did a nice job
Customer Service - 5.0/5.0 -
Friendly and good communication
Returned Clean
Daniel
(Subaru owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Arthur
(Chevrolet owner)
reviewed 8/31/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bob
(RAM owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ronald
(Toyota owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and workmanship
Customer Service - 5.0/5.0
Returned Clean
Todd
(RAM owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Clara
(Chevrolet owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was done fast and was a professional job
Customer Service - 5.0/5.0 -
Everyone was very nice and answered all my questions
Jeffrey
(Chevrolet owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Michael
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0 -
They do good work according to Me!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very very helpful indeed. No claims in many years... they helped do it right
Carl
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jim
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Greg
(GMC owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Todd
(Buick owner)
reviewed 8/10/26