Gerber Collision & Glass - Rhinelander

4.9 (1,702reviews)
99%
1500 Chippewa Dr,  Rhinelander,  WI  54501

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Rhinelander offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,702)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including text and call updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting repairs completed ahead of schedule. The complimentary interior and exterior cleaning surprises and delights many customers. A few customers noted areas for improvement directly from their feedback, including occasional alignment issues, longer-than-expected wait times to get vehicles scheduled, and isolated instances of miscommunication regarding insurance claims. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
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"They did a phenomenal job! I am completely satisfied with my experience, and the work done. My Equinox ..." Read more
"Overall, the repair looks excellent. It is very hard to tell that any work was done at all. If you know where ..." Read more
"Gerber did an excellent job. Completion was as promised, the work was exceptional, and they even cleaned ..." Read more
"Very friendly and professional staff plus outstanding work on my vehicle."
"Coming from a bodyshop family, I was impressed with the quality of work, friendly staff and attention to detail. My vehicle was clean inside ..." Read more
"... car! The new paint and parts look fantastic! The communication was top notch, keeping me informed through the whole process. They left my car clean and smelling ..." Read more
"They kept me updated every step of the way. They went above and beyond."
"Gerber was communicative during the entire process and was transparent about timeliness, updates, etc. I appreciated the ..." Read more
"I appreciated how frequently they kept me up to date on the repair status."
"Super Happy with the service, Happy with the communication back and forth. Very friendly, timely and informative. This was my second experience ..." Read more

Likely to Recommend

Repair Quality

Looks perfect. Lights aimed very well. Everything fits nicely. Everything done as discussed.

Customer Service

Friendly, pleasant.

My Experience

Repair was done perfectly!

My Experience

Excellent job Girls at the front desk were very pleasant and helpful from the time I called to schedule till I picked up the car . Job looks like it was done well and even washed my car inside and out

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service. My car was ready earlier than I expected. I am very happy with the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast. Friendly. Quick response time. Thank you!

My Experience

Prompt professional service every time!

Likely to Recommend

Excellent quality and professional service

Repair Quality

Customer Service

Likely to Recommend

I will recommend you to anyone who needs your services.

Repair Quality

I remain pleased and impressed. I’ve never used your service before. If/When I do need such service again, I will be your repeat customer.

Customer Service

Very satisfied customer

Returned Clean

Likely to Recommend

Very good service!

Repair Quality

Everything went very smoothly

Customer Service

Great communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you. The car looks great. We appreciate the car wash also. :)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with the quick turnaround on the repair on my 2023 Colorado and the cleanliness on my whole truck when your crew was finished. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job repairing my vehicle, keeping me up to date every step of the way and also got it done in a very timely matter.

Customer Service

Returned Clean

Likely to Recommend

Thank you for the service. I do have one concern as I was Highway driving I noticed a slight jiggle on the bumper

Repair Quality

Very congenial people I worked with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

He came out to tell me it was taking a little longer because the cover needed to be cleaned before putting it on. I wasn't there long after that.

Customer Service

Returned Clean

My Experience

Excellent service