Gerber Collision & Glass - Rhinelander

4.9 (1,657reviews)
99%
1500 Chippewa Dr,  Rhinelander,  WI  54501

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Rhinelander offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,657)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including text and call updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Interior and exterior cleaning upon vehicle return was a frequent and pleasant surprise. A small number of customers noted concerns around lengthy wait times to get vehicles scheduled, occasional miscommunications, and isolated quality issues such as misaligned bumpers or missed damage, as shared directly in their feedback.
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"They did a phenomenal job! I am completely satisfied with my experience, and the work done. My Equinox ..." Read more
"Overall, the repair looks excellent. It is very hard to tell that any work was done at all. If you know where ..." Read more
"Gerber did an excellent job. Completion was as promised, the work was exceptional, and they even cleaned ..." Read more
"... to scheduling, keeping me updated on the status. They repaired my car beautifully, ahead of schedule and it looks like a new car again! Im so impressed ..." Read more
"... when things were changing really put me at ease. The quality of the work is amazing, well beyond my expectations. The fit and finish of the repair has it looking ..." Read more
"Your update process is absolutely stellar! Kept me informed without over doing it. Updates when things were changing ..." Read more
"Gerber was communicative during the entire process and was transparent about timeliness, updates, etc. ..." Read more
"Super Happy with the service, Happy with the communication back and forth. Very friendly, timely and informative. ..." Read more
"Less than informed. I had to make the calls first and advocate for myself"
"Gerber collision was very easy to work with, they kept me informed with the progress while my truck was being repaired and the repair work was excellent! ..." Read more

My Experience

Car looks great, thanks for taking care of my baby!

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Returned Clean

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My Experience

The staff at Gerber collision in Rhinelander handled my parking lot mishap very quickly and professionally. My car was washed, vacuumed and looked like new when I picked it up the same day that I dropped it off. Very good service and a job well done.

My Experience

Excellent service, excellent work, friendly employees! Detailing my car afterwards was greatly appreciated. Thanks for a job. Well done.

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Highly recommend

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My husband and I can’t thank Craig and the entire Gerber auto repair staff enough. We consider them the Picasso’s/Michelangelo’s of the car repair business. The entire staff always kept us Informed and up-to-date on the repairs. They were always courteous and helpful during a VERY stressful time for us. Thank all of you!!!

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Couldn’t be more satisfied. Wouldn’t hesitate to recommend Gerber!!

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Good job, looks like brand new!

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Staff friendly. Staff did a minor adjustment so we could drive it while waiting for parts. No charge!

Returned Clean

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My Experience

Always great communicating and expectations.

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Highly recommend the Rhinelander location

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Always great communication and timely service. We’ve had multiple vehicles repaired by the Rhinelander location and they’re top notch!!

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See previous comment

Returned Clean

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Very friendly people!

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They’re great

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Very good at front office answering the phone friendly and business like, also working in my truck at a convenient time for me. The others were also very friendly and flexible to get the job done so I could get on my way. Thank you!

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Excellent customer service

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They also cleaned the floor mats👍

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Great Job. Car was fixed with haste and great quality. Thank you.

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Returned Clean

My Experience

Very satisfied with the work that was done greatly appreciative of the wash and detail at the end, I would recommend you to my friends.Thank you so much

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My car looks good and even detailed on the inside a bit. It just took longer than I expected. Thank you.

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Returned Clean

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Returned Clean