Gerber Collision & Glass - Eagle River

4.9 (742reviews)
99%
1040 US-45,  Eagle River,  WI  54521

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Eagle River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (742)

Likely to Recommend

Repair Quality

The repair was fine

Customer Service

I had a pair of Rayban sunglasses in the car when I left it at the Gerber business The sungasses were not in the car and were stolen by a Gerber employee. I immediately went back into to the office and informed the manager of the theft. He had insurance for his business and offered me nothing. He didn't even say he was sorry.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great experience for me and I also let my insurance company know that.

Repair Quality

The repair looks like new and the truck was spotless when I picked it up. Everyone was friendly and kept me up to date on progress.

Customer Service

Very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

excellent service, great people, superior craftsmanship. Thank you!

Likely to Recommend

Repair Quality

excellent work great people

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Mitch and Benson are great to work with. Mitch follow through to make sure everything was perfect

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job and even cleaned the interior and floor mats!

Likely to Recommend

Repair Quality

We asked to have a scratch buffed out also. But they did not do it. Other than that the repair was good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This answer is for Eagle River, WI location only

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only complaint is it took two weeks in the shop and 4-6 weeks to get it in. There's a long light scratch on the passenger front and back door 2 feet long that wasn't there when we took the car in for repair.

Customer Service

There's a two foot long scratch in the clear coat on the passenger front and back doors that wasn't there when we took the car in!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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Likely to Recommend

It was our 1st Experience with Gerber and we are so very happy and have already been passing the word!

Repair Quality

Very Satisfied will all aspects!!

Customer Service

Very communicative, quick responses - a Pleasure!!

Returned Clean