Gerber Collision & Glass - Eagle River
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Eagle River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for doing a wonderful job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs to my 04 Camry make the car now looks like it just came off the new car lot! Superb!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I extremely satisfied with the service I received.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and communicated very well with all updates. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I trust the people who work at GC
Repair Quality - 5.0/5.0 -
The technician came out to talk to me about my tires. Very informative!!!
Customer Service - 5.0/5.0 -
Very friendly!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very nice work! The office did a fantastic job accommodating my family with borrowed car- she went above and beyond. Would have appreciated a little more communication on progress with the delay instead of having to call for an update. BUT everyone is busy in this world, we understand!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't be more satisfied with the body shop work done on my electric blue 2007 Dodge Ram Truck. Your painter did such a perfect job I think it's better than showroom new.. Thank you more for repairing my tonneau bed cover so I don't have to buy a replacement. I new I was right telling the claims adjuster your shop was the only place I wanted to go!
Customer Service - 5.0/5.0 -
So friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very professional and stayed in contact throughout the entire process, keeping me in the loop and notified me of any changes along the way and the work performed matched the initial assessment and customer is happy. Great staff!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Actually my Jeep did not have all the work done to it that it needed. Specifically the driver door was binding post accident and it still is. Because I had not realized the door was binding when I did the original walk around, I called Gerber Auto Body. During that call I identified the driver's door issue and asked if they wanted me to swing by so it could be looked at ETC.. They advised that it was not necessary and said they would denote the door issue on the original ticket and that the guys would evaluate it when I finally brought it in. After the Jeep was in the shop, I spoke with them and again brought up the drivers door and was assured it would be taken care of as it was common to have doors get tweaked. I never gave it another thought... Then after I paid my deductible over the phone and arranged to pick the Jeep up after hours, Gerber called back to say the driver's door was not actually repaired. Saying it was a misunderstanding on their part. Explaining that even though it was noted on the original ticket, it was not understood that it was supposed to be part of the original claim. Additionally, they said there was a backorder on the part needed and that it may or may not come in sometime soon and might even be months out. So, the Jeep is not yet fully repaired. It does look much much better but, I'm pretty frustrated that I have had to order the part and I'll have to get the Jeep back in the shop. Since the door bind is not repaired... the claim is not yet actually closed. Please call if you have any questions. Regards, Bill Green715-525-2210
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mitch and his crew did a wonderful job as usual. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mitch and the rest of the staff are top notch!!! Always a great experience!