Gerber Collision & Glass - Elkhart

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Absolutely amazed by the work they did on my vehicle..they were extremely professional and had my vehicle back even sooner than expected..100% would recommend to other people.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The team at Gerber are wonderful. I would like to single out Julio Melendez for going above and beyond to help me through this repair process. Thank you all for the fantastic job you all did.

My Experience - 0.0/5.0 -

Wrong headlight wrong grille

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Loved getting the updates weekly

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very friendly employees. Communicated well. Car looked nice. Buffed out an area that made it look much better.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0 -

Inside of my car was not treated with care. Parts were missed put back on and or put back on poorly. Also when I picked up my car the gas light was on and a low tire light was on when it wasn’t before. My car is almost brand new.

Customer Service - 4.0/5.0 -

Everyone is very nice, at first communication was lacking but that changed quickly.

My Experience - 5.0/5.0 -

There was good communication throughout the repair process. My truck looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I have nothing but praise for Tori and her team and the work they did restoring my damaged truck to "better than new" condition at their Elkhart Indiana location. I live in New York and Tori worked with me diligently to keep me in the loop so I could coordinate travel arrangements to pickup my truck. I was so impressed with the quality of work they accomplished and the customer service was superb beyond measure. Tori and the Gerber team are true professionals.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Tori and her staff have much improved this location. Amazing experience this time was more like the first time we used Gerber collision. Thank you Tori

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looked great, and even took the time to refill my windshield wiper fluid!

Customer Service - 5.0/5.0 -

I appreciated the communication for updates. Tori was very friendly and helpful, too.

My Experience - 5.0/5.0 -

Thanks very much

Likely to Recommend - 5.0/5.0 -

Yes I will

Repair Quality - 5.0/5.0 -

Great 👍 workmanship and teamwork

Customer Service - 5.0/5.0 -

Greatest

My Experience - 5.0/5.0 -

Great work and friendly service! Highly recommend!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean