Gerber Collision & Glass - Elkhart

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

These guys are good. The level of customer service has been exceptional! From the front of the house to the shop. They kept me informed on the status of my car almost everyday. They’re reachable and do a great job listening to your concerns. If they keep this up, they’ll have my business for a long time.

Customer Service - 5.0/5.0 -

The shop personnel did a great job keeping in the loop on the status of my vehicle and the parts they were waiting on.

Returned Clean

My Experience - 5.0/5.0 -

The experience from start to finish at Gerber was positive. The staff was knowledgeable, kind and efficient. I will definitely recommend Gerber to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This location has excellent customer service! They were on time for my appointment and fixed the problem! Definitely recommended!!!

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Shay and Tori were both very professional and kind. They did a great job working with me to get my car done. My car looks fantastic!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I found Gerber collision to be very kind.Kept me updated on the progress of my vehicle. was complete in a timely manner.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

good communication

Returned Clean

My Experience - 5.0/5.0 -

They did a great job getting our car repaired as good as new. They did a great job communicating the progress and when they thought it would be completed. Well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

There was a part left off my car I called spoke with a lady about it. She said something about the guy being there, not knowing, but I told her to please ask the other people because I know that was not off of my car before I dropped it off so someone took it off or got it from someplace off my car and it's I need to know where it goes. It needs to be put back on so hopefully someone calls me about it by tomorrow I'm gonna be calling.

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Loved the communication and always keeping me informed of the progress on my repairs.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Tori was great to work with. The car was repaired in such an awesome manner that no one would know there had been damage. The paint job looks good.

My Experience - 5.0/5.0 -

Gerber kept me informed throughout the process

My Experience - 5.0/5.0 -

Good workmanship and office stayed in contact with regular updates

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car was nicely repaired and returned to me nicely cleaned and detailed.

Customer Service - 5.0/5.0 -

Very good

Likely to Recommend - 5.0/5.0 -

They are nice and the work was good.

Repair Quality - 5.0/5.0 -

Real nice ladies real professional.Nice job on my truck.

Customer Service - 5.0/5.0 -

Job well done.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Pricing was great, could get my wife’s car in and completed while she was away for a week and work looks great. Tori and staff were a pleasure to work with. Hopefully I won’t be back but I will if needed and will highly refer to friends.

Customer Service - 5.0/5.0 -

Pricing was great, could get my wife’s car in and completed while she was away for a week and work looks great. Tori and staff were a pleasure to work with. Hopefully I won’t be back but I will if needed and will highly refer to friends.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Gerber Collision & Glass for future reference.

Repair Quality - 5.0/5.0 -

The appearance of my car after the repairs was like a new car.

Customer Service - 5.0/5.0 -

I was treated professionally and everyone was friendly.

My Experience - 5.0/5.0 -

Need my final Bill