Gerber Collision & Glass - Elkhorn

4.9 (1,327reviews)
97%
245 O'connor Dr,  Elkhorn,  WI  53121

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Elkhorn offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,327)

Likely to Recommend

Repair Quality

They did a fantastic job. Car looks great.

Customer Service

Very good

Likely to Recommend

I would not hesitate to recommend the Elkhorn, WI location.

Repair Quality

Customer Service

Friendly, engaging staff. Very knowledgeable and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The Car Came Back Beautifully Done!

Customer Service

The Front Desk Receptionist Was Amazing, And So Was The Follow-Up Communication!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was great to work with. They did a great job you would never know my car was damaged!!

Likely to Recommend

Everything was very easy to get my car work completed

Repair Quality

The repairs for my vehicle look great.

Customer Service

The Gerber staff was very helpful and knowledgeable

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did a great job and done fast

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Learned about what I need to say and how i need to say it and what questions to ask. The customer service team is nice and cares. But in hindsight, the team obviously knew what the insurance company wouldn't cover and didn't bring my attention to it.

Repair Quality

While I give a 10, I am not happy that the repair team didn't communicate with me that Progressive was playing games with the damage. Had the communication taken place with me, I would have been able to take action quicker.

Customer Service

The updates were generic but often. It would have helped to understand what was getting repaired for 3 weeks instead of "yep, repairs are proceeding" which is very generic and not very helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work. Professional communication. Friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks like new again, nice job guys.

Likely to Recommend

Repair Quality

Customer Service

My Experience

There seemed to be miscommunication from the day I dropped it off as to mechanical issues. What was going to be done changed without talking to me about it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so friendly and easy to work with! The entire process was easy and I appreciated the communication

Likely to Recommend

Repair Quality

Excellent communication, fast service!

Customer Service

My Experience

Great working people gave great advice and information had a great experience!!

Likely to Recommend

Repair Quality

10 thanks for your great work

Customer Service

They all were great!! Keep me updated The car looks great!!