Gerber Collision & Glass - Escondido

4.8 (1,599reviews)
96%
535 N Quince St,  Escondido,  CA  92025

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Escondido offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,599)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and responsive. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look better than new and color matching being excellent. Timeliness is generally strong, with many repairs completed ahead of schedule. Customers appreciate the thorough explanations provided and the clean condition of vehicles upon pickup. Some improvement opportunities mentioned include more consistent communication timing and ensuring all components are properly installed before delivery.
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"Very timely repairs, looked great when we picked up the car. Couldn't tell the car had been in an accident. ..." Read more
"Excellent customer service and the work on my truck was professionally done ✅"
"The quality surpassed my expectations. Excellent job."
"The job has been done as promised, timely and of excellent quality."
"Truck was done 4 days before predicted finish date."
"... car bumper repair. Kept informed at every step. And repair was completed ahead of schedule." Read more
"My vehicle was ready as promised, no delays and job was done amazingly."
"My car was ready 5 days early."
"I received updates via text and phone call which was very helpful."
"Fantastic customer communication and service!"
"The communication was excellent. I was informed almost daily about the work on my car. They completed ..." Read more
"Gerber sent Emails and text messages the whole time while the car was being worked on till car finished."

My Experience

My Experience

I appreciated the text updates on my truck! I was completely informed about the progress of the repairs. I appreciate that they return the rental car for you, very convenient.

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Great and attentive staff

My Experience

Great customer service! Everyone was super friendly and communicated great

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My Experience

My Experience

Everyone at Gerber Collision was professional and had great customer service. The team went above and beyond in helping us, especially Evie. She was great to work with. We were kept up to date at every stage of the repair. We are very thankful for everything.

Likely to Recommend

I would definitely recommend Gerber Collision & Glass to friends and colleagues for their services.

Repair Quality

Looks great!

Customer Service

Customer service was wonderful, especially Evie.

Returned Clean

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My Experience

Evie was very helpful

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Returned Clean

My Experience

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I liked being informed about the progress and timeline.

Customer Service

Very pleasant and approachable.

My Experience

I am very satisfied

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My Experience

The repairs were finished in a timely manner manner and finished properly and everyone was very professional and nice. I would recommend Gerber Collision to anyone who needs their car repaired.

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They did an amazing job on my car and everyone was very professional and nice.

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Definitely!

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The best and most frequent communication from ANY auto service we’ve experienced.

Returned Clean

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Returned Clean

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