Gerber Collision & Glass - Escondido
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Escondido offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All the good things I heard from other people and car dealers were true.. they did a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Totally satisfied with repair . They’re a 10. AAA took 6 days to authorize repairs & that was very unsatisfactory. Only received an email from AAA after we complained to mgr . Poor customer service there. Gerber was great! Tommy is a great customer care liaison too.
Customer Service - 5.0/5.0 -
As stated earlier, Gerber staff was great & repair done earlier than expected after very long delay from AAA for authorization.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The repair took a bit longer than I would have liked
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, quality work at a fair price!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tommy was helpful and great to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The owner of the shop changed during the time my vehicle was there.
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0 -
The repairs were not done in a timely manner but I understand that was because Of back order parts .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0 -
Friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Tommy was one of the best sales associates I've ever worked with. Professional, yet funny and easy going. My car looks GREAT!!! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could not be happier with the service, the quality, and the consideration of your entire team. Thank you for the most excellent care for my car. I would gladly recommend you to anyone in similar straits as I found myself!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The price of repair was less than the estimate. Very rare these days.
Customer Service - 5.0/5.0 -
The people are friendly and want to please
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, from Jeff and the lady in the front desk
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and helpful staff!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the regular updates via text! I’m in meetings pretty much all day and it was so nice to get updates without having to make time for a call. Everyone was incredibly nice and I’d absolutely recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and outcome! Jeff is excellent at what he does.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop was excellent. Your emails are a problem Please STOP
Customer Service - 5.0/5.0 -
Shop was great! Excellent You emailing is a problem. Please STOP