Gerber Collision & Glass - Fayetteville (Tn)

4.8 (305reviews)

97%

(931) 433-9918

7 Houk Ln, Fayetteville, TN 37334

97%

See Photos

7 Houk Ln
Fayetteville, TN 37334

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Fayetteville (Tn)

See Photos

7 Houk Ln
Fayetteville, TN 37334

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Fayetteville - Houk Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (305)

Sort By:
Newest
Rating

270 Customers Rated

5 Stars

78% Complete

(238)
4 Stars

6.9% Complete

(21)
3 Stars

0.7% Complete

(2)
2 Stars

0.7% Complete

(2)
1 Star

0.3% Complete

(1)
< 1 Star

2% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff throughout the repair process. Repairs were frequently described as excellent, with vehicles returned looking brand new. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Communication was widely appreciated, with customers receiving regular text and phone updates at every stage. A few customers noted isolated concerns, including minor unresolved issues such as rattling noises, paint mismatches, and incomplete repairs, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... informed of every aspect of repairing my car. The staff is extremely amazing and went above and beyond. I would recommend them to anybody." Read more

"The quality of repairs were excellent. Everyone we came in contact with was knowledgeable, so very nice and ..." Read more

"Vehicle is repaired. Everything looks good. They did an outstanding job and their customer service was wonderful."

"... too by the way you took the vehicle in quick and finished a week before the due date. Your team made it easy on us to navigate the insurance and repairs ..." Read more

"... insurance process, helped me with a rental problem, fixed my truck very quickly and professionally. I would 100% recommend them for any collision repairs." Read more

"Gerber did a great job on my collision repair. It was quickly done and I was notified every step of the way. Looks great and back early. Thanks for getting ..." Read more

"Speedy accurate service"

"Was told it would be ready when I got back from vacation which was a week and a half after I dropped it off. ..." Read more

"Went to pick up and paint did not match"

"... scraped my car taking it out of there garage. So they had to keep it another 4 days to fix the dent." Read more

"... it again, I would choose this shop and location. Excellent communication and constant updates text messages and phone calls. Thank you all again." Read more

"... whole process from estimate to finished product. They kept me informed of each step my car went through.everyone was extremely professional and very knowledgeable ..." Read more

"... Collision & Glass. They did an awesome job with my car. They also kept me informed every step of the way..Would definitely recommend to others" Read more

"Everything was very easy. The staff was great. Communication was good. We didn't give the whole process a second thought."

"... job on my collision repair. It was quickly done and I was notified every step of the way. Looks great and back early. Thanks for getting it back on the road!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... informed of every aspect of repairing my car. The staff is extremely amazing and went above and beyond. I would recommend them to anybody." Read more

"The quality of repairs were excellent. Everyone we came in contact with was knowledgeable, so very nice and ..." Read more

"Vehicle is repaired. Everything looks good. They did an outstanding job and their customer service was wonderful."

"... too by the way you took the vehicle in quick and finished a week before the due date. Your team made it easy on us to navigate the insurance and repairs ..." Read more

"... insurance process, helped me with a rental problem, fixed my truck very quickly and professionally. I would 100% recommend them for any collision repairs." Read more

"Gerber did a great job on my collision repair. It was quickly done and I was notified every step of the way. Looks great and back early. Thanks for getting ..." Read more

"Speedy accurate service"

"Was told it would be ready when I got back from vacation which was a week and a half after I dropped it off. ..." Read more

"Went to pick up and paint did not match"

"... scraped my car taking it out of there garage. So they had to keep it another 4 days to fix the dent." Read more

"... it again, I would choose this shop and location. Excellent communication and constant updates text messages and phone calls. Thank you all again." Read more

"... whole process from estimate to finished product. They kept me informed of each step my car went through.everyone was extremely professional and very knowledgeable ..." Read more

"... Collision & Glass. They did an awesome job with my car. They also kept me informed every step of the way..Would definitely recommend to others" Read more

"Everything was very easy. The staff was great. Communication was good. We didn't give the whole process a second thought."

"... job on my collision repair. It was quickly done and I was notified every step of the way. Looks great and back early. Thanks for getting it back on the road!" Read more

John (Chevrolet owner) reviewed 9/4/26

The team did a fantastic job at repairing my car. I am very impressed with the communication and regular updates regarding the status.

Katrina (Dodge owner) reviewed 9/3/26

Nancy (Toyota owner) reviewed 9/3/26

Angie (GMC owner) reviewed 9/2/26

I want to thank you all for the repair to my vehicle. I will recommend you to all my family and friends.

Very friendly and helpful

Carl (Toyota owner) reviewed 8/31/26

Cassandra (Chevrolet owner) reviewed 8/31/26

There are not enough words that would describe how great these people are. I hope that I don't have to see them again because we were in a wreck. If I dod have to go through it again, I would choose this shop and location. Excellent communication and constant updates (text messages and phone calls). Thank you all again.

Roger (Dodge owner) reviewed 8/24/26

Christopher (Toyota owner) reviewed 8/24/26

They did an amazing job on our vehicle! It looks great!

Everyone that I spoke to was so friendly! Every interaction was professional and everyone was so accommodating.

Megan (Toyota owner) reviewed 8/24/26

Donna (Kia owner) reviewed 8/20/26

They did a great JOB!!

They did a GREAT job putting my car back together!!!! It looks like the accident never happened

I appreciated the text updates

Gilberto (Toyota owner) reviewed 8/14/26

Wendy is great and so is my truck.

Judy (Hyundai owner) reviewed 8/13/26

Kathy (Dodge owner) reviewed 8/12/26

You guys did a great job on my car . You were so nice every time I called I would recommend any one I know to come to you guys to work on these car or truck Thanks again for keeping me updated on everything that was happening.

Gary (Nissan owner) reviewed 8/4/26

Did a great job!!

Did great job

Very nice

Shawn (GMC owner) reviewed 8/3/26

Chanda (Toyota owner) reviewed 8/3/26

Austin and Wendy were absolutely wonderful to work with. I appreciate their customer service and professionalism throughout the process.

Wonderful experience

Ronald (GMC owner) reviewed 7/31/26

Ryan (Ford owner) reviewed 7/31/26

Everything was very easy. The staff was great. Communication was good. We didn't give the whole process a second thought.

Susan (Chevrolet owner) reviewed 7/10/26

Excellent work

Lawrence-And-Patr (Infiniti owner) reviewed 7/6/26

We just got it back and haven't driven it much Currently the wife says the Parking assist seems to be out of calibration.

both Austin and Wendy were extremely helpful and made sure we were satisfied before we left.

Top of reviews

Gerber Collision & Glass - Hun...

4.8 81 reviews
4590 Friends Crossing NE
Huntsville, AL 35811

Scotts Auto Body

5.0 290 reviews
1451 Kenwood Dr
Fayetteville, TN 37334
Cars Collision Center
NOT RATED YET
3090 Hwy 53 Suite B
Huntsville, AL 35806

view more shops in: Fayetteville | 37334

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Gerber Collision & Glass - Fayetteville (Tn)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Fayetteville (Tn)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (305)

270 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?