Gerber Collision & Glass - Fort Oglethorpe

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was so nice jaime kept me updated on my car and the crew did a great job at great price the lady at the front desk was alsome I think her name was Lori but thanks to everyone that helped thanks mona posey

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great people they will get all my business

Customer Service - 5.0/5.0 -

They were all great thank yall so much

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Repairs were fine. Most of the lines match up pretty well. Was a little disappointed that they would not accept a check or cash for payment.

Customer Service - 3.5/5.0 -

Needed to be better communication between Gerber, my insurance company and enterprise

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I feel like this location is one of the best. Great people and I feel like they care. I got to meet one of the techs too so I feel comfortable doing buisness here. The work is perfect and they took time to do it right

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Took over a month to complete. I’m not sure the reason but it was inconvenient and cost me in rental expenses. Otherwise a pleasant experience.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The employees were very kind and informative during the whole repair process this was my 1st time having anything done I recommend them to anyone

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 2.0/5.0 -

That could go up if they take care of the issues

Repair Quality - 2.5/5.0 -

There’s trash in the clearcoat and it looks orange peely so it needs a color sand and buff

Customer Service - 5.0/5.0 -

Customer service was great just wish the final product matched it

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

From start to finish Gerber took care of us. Frequent communication and we were very pleased with the car repairs.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional and friendly atmosphere. I liked the online portal that gave me step-by-step updates on my repair and picking up my truck was very easy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber did an excellent job. They are quick and courteous and got my truck looking good as new after the accident.

Customer Service - 5.0/5.0 -

The service from the Shop personnel was great. Everyone was very helpful and easy to talk with about the timeline on my repair.

My Experience - 0.0/5.0 -

There was a dent and scratch in the side of my truck bed the bumper wasn’t set properly the plastics are not secured properly the tag lights don’t work now. And the badge isn’t correct

My Experience - 5.0/5.0 -

My car looks like new, and they kept me informed. They even had my car done two working days before the deadline.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and done when you said it would be completed

Customer Service - 5.0/5.0 -

Easy to talk to staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff is really friendly and helpful. They keep you up to date on the progress of your vehicle.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service I was kept informed via text twice weekly and they finished much faster than I ever anticipated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean