Rick Worley & Son, Inc

4.9 (614reviews)
99%
6413 Hwy 41,  Ringgold,  GA  30736
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Shop AssistantSparkles

Rick Worley and Son, Inc. is a family owned business that has been serving our community for over 30 years. We provided high quality repairs in a timely manner. Our customer service is next to none. We love our customers! We are a fully equip collision repair facility with state of the art equipment to repair vehicle back to pre accident condition. Everyone at Rick Worley and Son, Inc., the painter, body techs, and estimators are platinum certified through I-car training and continuation classes each year. This makes our shop a Gold Class shop. It is important to stay up to date with all the changes in the industry. We are partnered with Enterprise rental car to have vehicles on site at all times to make the process easier for our customers, it's our one stop shop motto. No more getting picked up, dropped off, or bothering friends or family. We have 24hr towing. We give a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (614)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, often noting their vehicles looked brand new or like the damage never happened. Many highlight the exceptional customer service, describing staff as kind, professional, courteous, and respectful. Timeliness is frequently commended, with several customers noting repairs were completed ahead of schedule. A standout highlight across reviews is the unexpected detailing of vehicles inside and out upon return. Regular communication and updates throughout the repair process are widely appreciated. A few customers noted improvement opportunities they mentioned directly, including more proactive communication without needing to call for updates, timely start of repairs once vehicles are dropped off, and thorough quality checks before vehicle release.
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"Rock Worley and Son went above and beyond with their service. I got my car back completely clean, repaired, smelling fresh. The staff is so kind too. I had the best experience!"
"... personable, patient with questions and professional. The vehicle wasnt just repaired, it was cleaned inside and out before being returned. Highly recommend!" Read more
"You can't tell there was ever any damage, they fixed it better than new. I will never us anyone else."
"Not only did they make our car look like new where the damage was, they also detailed the inside of the car, too!! I would 💯 recommend Rick Worley ..." Read more
"... company it is how you handle issues that come up. Rick Worley & Sons took care of all my concerns and made it right. Thank you for taking the time to address the issues." Read more

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So kind and communicative!

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I loved getting updates all along.

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They did a fantastic job with my daughters from start to finish. Great service, fantastic communication during the repair process, and they even took care of my rental for me.

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Worley’s did good work and kept me updated regularly on the progress

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They did a good job and very fast on completing the job

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They kept me informed by text

My Experience

They did an absolutely amazing job with car and the customer service was 5 star.

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Already recommended

Repair Quality

Amazing job

Customer Service

Best customer service ive ever experienced

My Experience

Great job with the repairs and you returned my truck washed and shined. Thank you so much. We would recommend you to anyone needing repairs.

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Would recommend them to anyone needing repairs to their vehicle

Repair Quality

Everyone was friendly and professional. The Truck came back to us in tip top shape!! Great company.

Customer Service

Great communication from Rick Worley and Soms

My Experience

Repair looks great. Very communicative. Glad you handle all the insurance interaction.

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Good service and communication

Customer Service

Good

My Experience

Customer service and feed back was fantastic.

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Loretta and team were great. The shop communicated the process better than I expected. Repairs looked great.

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Great experience and workmanship

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In repairs nothing ever goes perfectly. For a company it is how you handle issues that come up. Rick Worley & Sons took care of all my concerns and made it right. Thank you for taking the time to address the issues.

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My Experience

Yes, the guys did a superb job very professional very clean. I really like it. Thank you. I’m glad I chose you guys

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Great job guys

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I’m very pleased with the job that was done on my car. It is an excellent job. Thank you A+.

Customer Service

And pleased with the work that was done on my car a very excellent job thank you

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Thank you for taking good care of my Jeep. I’m thankful to have it back.

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My Experience

It took to long to do the repairs.(Almost 4 weeks). Our insurance only paid a flat fee for the car rental and we have to pay the difference. Other than that everything was fine.

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Need better communication with customer

Repair Quality

Work was good but time you had the car was bad. We were told work would start the day we left the car. You had our car for over 3 weeks.

Customer Service

I was not happy paying for a rental car and my car just parked where I left it.