Gerber Collision & Glass - Fort Oglethorpe
In operation 85 years.
Gerber Collision & Glass - Fort Oglethorpe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Lara and Jamie were both very friendly and kept me informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Lara was very pleasant to deal with
My Experience - 5.0/5.0 -
My wife and I were very pleased with the repair work on our vehicle with GERBER in Ft Oglethorpe. Lara and Jamie were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, every one was great. Will do business with you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
Happy with it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I got my car back, but there was water leaking in around the back window and hatch, and also the lever to raise the latch was not fully in place
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They communicated throughout the whole process. They were very nice, professional, and answered all my questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone we dealt with was very nice and professional. There was one thing that bothered me but I can let it go because the job was done right! When they called to tell us the part was in and asked us to bring the car I asked how long I would need to leave it. The lady put me on hold to check with the repair dept, came back and told me they would need it half the day. It actually took the entire day and we were able to pick it up the following morning. But again, overall a good experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would just recommend that they ask Gerber to clean up their mess.
Repair Quality - 4.0/5.0 -
After I got my car home, I noticed the workmen had left dust in the back of my car perhaps from cutting out the old bumper a little bit of the sticky stuff that holds the rubber. On the outside the bumper looks great. I don’t know if it’s typical for Gerber to clean up after their work, I just was a little disappointed in that. But I do think Gerber for fixing my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Just overall experience it took way too long to get the car back, i understand that they only have one paint booth, but since it’s a crucial part of the operation you would think they would add an additional. Paint work was done to perfection, the body work not so much, because of quality of parts installed.
Repair Quality - 2.5/5.0 -
The car has not been put together correctly, regardless if the insurance was paying for an aftermarket bumper, before it was painted and sent back to the customer, it should have been caught and fixed.
Customer Service - 2.0/5.0 -
It took almost a month to get the car back with minimal damage and was returned not correct.
My Experience - 5.0/5.0 -
Everybody was so friendly and helpful and they explained everything and fast service and my car was washed and vacuumed what a great surprise for me I am not able to do all things I want to because of recent surgery and getting rental car people pick me uptake me to get a car and leave rental car there a great experience so glad my Insurance StateFarm told me to come to you thank you so much Cheryl Smith
My Experience - 5.0/5.0 -
You guys did a good job
My Experience - 5.0/5.0 -
Everyone was so nice jaime kept me updated on my car and the crew did a great job at great price the lady at the front desk was alsome I think her name was Lori but thanks to everyone that helped thanks mona posey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people they will get all my business
Customer Service - 5.0/5.0 -
They were all great thank yall so much
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were fine. Most of the lines match up pretty well. Was a little disappointed that they would not accept a check or cash for payment.
Customer Service - 3.5/5.0 -
Needed to be better communication between Gerber, my insurance company and enterprise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel like this location is one of the best. Great people and I feel like they care. I got to meet one of the techs too so I feel comfortable doing buisness here. The work is perfect and they took time to do it right
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took over a month to complete. I’m not sure the reason but it was inconvenient and cost me in rental expenses. Otherwise a pleasant experience.