Gerber Collision & Glass - Fremont
Gerber Collision & Glass - Fremont offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were very satisfied
My Experience - 5.0/5.0 -
All of the people I dealt with were just really nice. They were helpful and considerate - they made the experience better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good
Returned Clean
My Experience - 5.0/5.0 -
Did a good job and it was done ahead of time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service also
Customer Service - 5.0/5.0 -
professional, courteous and considerate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jaime Haveman was absolutely amazing ! The work was amazing-my Ram looks perfect!!!
Likely to Recommend - 5.0/5.0 -
I’ll tell everybody I know how good you did for me…
Repair Quality - 5.0/5.0 -
100% satisfied
Customer Service - 5.0/5.0 -
Customer service is legit at Fremont Gerber collision..,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the text update. Expectations were met. Thank you for your professionalism.
Customer Service - 5.0/5.0 -
Customer service were professional
My Experience - 0.0/5.0 -
I am not sure what other collision repair shops have as an acceptable timetable to get something repaired, but I thought the amount of time Gerber took to repair my car took longer than it should have. I realize if the part was unavailable then the timetable was understand the parts arrived last week. If that is not the case, then I apologize I realize that thecontract that I signed for repair said 15 days but I am shocked that it took that long. I did not notice this when I signed the papers, but even if I had seen it, I would’ve never believed it would’ve taken so long. Anyway, the job is done and it seems to be well done but the timetable unless it was because of parts was unacceptable.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I appreciate you calling me because I had mentioned in my first survey that the length of time I had to wait for the car seemed too long but I appreciate you calling with an explanation. Also, I had asked Gerber to buff out a small scratch in the door and it wasn’t done. When I talk to you on the phone you mentioned that I would be able to stop in and have a complementary buff out of this or at least the attempt to do so. Do I schedule this or how should I work that out?
Customer Service - 5.0/5.0 -
The scheduler/estimator was very, very sweet, and I enjoyed talking with her when the car was given an estimate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have traveled about 1000 miles since car returned. Every thing seems to be repaired correctly. The repairs to front end look very good.
Customer Service - 5.0/5.0 -
Kept me informed of progress right to the time of completion
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My truck was not put back together correctly and I have to take it back again after they had it for almost a month, I hope they have not been paid yet, they need to make it right first.
Customer Service - 2.5/5.0 -
There quality inspection must be non existent.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I know things are never exactly the same once your car has been in a crash, so I expect some things to not be as they were.
Customer Service - 5.0/5.0 -
Communication was great. Very on top of things and keeping me posted throughout the whole process, which I appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very nice people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job working to get my truck fixed. My insurance was a huge pain but they put in a lot of time communicating with them on my behalf to get it figured out and keeping me updated in the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great service. Thank you.
Customer Service - 5.0/5.0 -
Great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the job done on my jeep and that it was done ahead of schedule. Also would like to thank Chad (I think that was his name) for going above and beyond to fix my evap leak. I was also impressed with all the staff. They were all very friendly.
My Experience - 5.0/5.0 -
The staff have been absolutely amazing with keeping me up to date and informed of my cars status with them. They even got my car done early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff have been absolutely amazing through the whole process. They had my vehicle done before the estimated due date