Gerber Collision & Glass - Glenview/Lehigh Ave.

4.9 (8,592reviews)
99%
1904 Lehigh Ave,  Glenview,  IL  60025

Gerber Collision & Glass - Glenview/Lehigh Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan

Reviews (8,592)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new upon completion. The repair work was frequently described as flawless, with outstanding color matching and thorough craftsmanship. Communication stood out as a major highlight, with customers appreciating regular text, email, and phone updates throughout the repair process, making the experience transparent and stress-free. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, mentioned occasional delays or communication gaps when cars were ready for pickup, and one noted a color mismatch on a replaced bumper. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"... process, making everything smooth and stress-free. The quality of the repairs exceeded my expectations—my vehicle looks even better than it did before the ..." Read more
"They did an outstanding job on my car—kind, patient, and thoroughly professional throughout."
"... repaired by Monday afternoon, which was incredibly fast. The bodywork is flawless. Youd never know there had been any dents or damage at all. My car is running smoothly, and ..." Read more
"... concerns or questions. Gerber, and everyone there ,had gone above and beyond my expectations and had washed and cleaned the inside of the car, as well. I have always avoided ..." Read more
"The attention to detail was above and beyond. Better yet, the entire team is positive, happy and loves what they do - putting ..." Read more
"... Gerber Collision & Glass. After my collision, they took my car in on Thursday and had it completely repaired by Monday afternoon, which was incredibly fast. The bodywork ..." Read more
"Was really surprised how fast it was done they said it would be a week or longer for the repairs it was done in 4 days"
"... and efficient. The repair work was top notch and completed on budget and before the estimated time frame. Highly recommenc Gerber!" Read more
"... helpful. Communications were good, only complaint was proactively told me it would be done Friday or Monday and it didn't end up being done until Wednesday." Read more
"Took half the time they estimated."
"Again, I'm ecstatic over the work and professionalism over the work, but the communication when the car was ready was disappointing."
"It took 2-3 days linger than expected. It would have been good to get updates instead of having to call to get updates."
"... car, the entire experience was fantastic. I really appreciated all the updates throughout the process—from the estimate to the repair and letting me know when my car was ..." Read more
"From intake, to estimate, to customer service, to quality of craftsmanship, to communication, to delivery...EXCEPTIONAL!"

My Experience

I am extremely satisfied with the work they did on my Wrangler! I was initially worried about how the repairs would turn out, but when I picked up my vehicle, I was completely blown away by the amazing job they did. It honestly felt like I was picking up my Wrangler brand new from the dealership! I couldn’t be happier with how everything turned out. The team here is absolutely awesome and truly goes above and beyond for their customers. They scheduled the repair around my convenience. I had told them I was going on vacation, and they worked around my schedule. When I returned, I needed a loaner vehicle, and they took care of that for me as well. The entire team really works with you and makes you feel like they have your back throughout the whole process. They are professional, accommodating, and genuinely wonderful to work with. I highly recommend them to anyone who needs their vehicle repaired. Amazing work and an amazing team!

My Experience

My name is actually Brenda great staff timely manner!

Likely to Recommend

I will recommend with caution

Repair Quality

It took too long to finish repairing my vehicle which made me pay more for car rental.

Customer Service

It took too long to finish repairing my vehicle which made me pay more for car rental.

My Experience

Great service. Friendly staff. Car looks great

My Experience

My Experience

Likely to Recommend

Repair Quality

Muy buen trabajo y muy servicio

Customer Service

Returned Clean

My Experience

Gerber has been my “go-to” collision/repair place for years! Thank you for great service, professionalism, and great attitude!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super fast On the outside, the car looks terrific where the damage was, but thought it could’ve been a little cleaner overall. They do a great job at this location.

Likely to Recommend

Repair Quality

car was done quickly and completely - only thing was that it didn't look as clean as in the past

Customer Service

the employees at the Glenview location were absolutely the best with their communication and updates....

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

this is the 3rd or 4th time I've had my favorite little Ford Transit Connect in the shop, and I'm happy to keep coming back. ;)

Likely to Recommend

As previously stated, this isn't the first time that my Ford Transit Connect has been in the shop. I hope it's the last(!) ... but we also have a couple other cars that might be visiting in the future. And if there were to be another incident with my Ford, its obvious to me where it would be returning to.

Repair Quality

Glad to get my car back from a place it's been before - a few times, now, unfortunately. But I'm happy to drop it off where I'll know it'll get the TLC it needs.

Customer Service

Adrianna was very helpful with keeping me up to date and informed of my expected 'pick up date.' Scott was also very helpful with explaining what was done to the car while it was in the shop.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I like your idea of telling the customer that the repair will be completed a few days later in case of an issue happening but your objective is to have it completed earlier.

Customer Service

They were always helpful and pleasant to speak to.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very friendly and explained all the steps to be taken and kept me aware of progress regularly

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Graet

Likely to Recommend

Repair Quality

Great communication, great repairs, easy to work with, on time delivery

Customer Service

Returned Clean

My Experience

EVERYONE at Gerber was beyond superior from the minute I made a phone call to come in for an estimate, the consultant making the estimate, the timely appointment, the superior work to the caring call from the lady that the work is completed. Friends, relatives and I have used Gerber in the past because they are honest, reliable , trustworthy and professional. Thank you Howard J. Bultinck

My Experience

My Experience

Everyone at Gerber was very friendly and knowledgeable and always kept me up to date with the status of repairing my car.

Likely to Recommend

Repair Quality

Superb job, looks like new.

Customer Service

Very friendly and helpfuk

Returned Clean