Gerber Collision & Glass - Chicago/Elston Ave.
4545 N Elston Ave,
Chicago,
IL
60630
USA
Gerber Collision & Glass - Chicago/Elston Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting their vehicles looked brand new after repairs. Communication stands out as a major strength, with regular text updates and proactive staff keeping customers well-informed throughout the repair process. The shop frequently completes work ahead of schedule, often days or weeks early, which customers greatly appreciate. Vehicle cleanliness upon pickup is repeatedly highlighted, with many surprised by the thorough interior and exterior cleaning. Staff professionalism and customer service excellence are consistently mentioned, with customers feeling well-cared for and respected. However, some customers experienced communication gaps requiring them to call for updates, occasional delays beyond promised dates, and a few instances of incomplete repairs or missing parts that required return visits.
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Service Quality
"The quality of work done on vehicle, customer service, ease of communication ALL ABOVE AND BEYOND EXPECTATIONS. ..."
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"Great job. Very professional. Kept me updated throughout the process. Cleaned and detailed the ..."
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"... and respectful. Very satisfying experience. And the work in the car itself, terrific, looks as new. Great job Gerber I will recommend this business ..."
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"Very knowledgeable staff and professional communication. Excellent repair service."
"It was completed 2 days earlier than quoted."
"It was ready 3 days early"
"... ballpark estimate for time and cost. The end result came in below budget and earlier than expected. I could not be happier to get my car back. Just ..."
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"car was done much quicker than anticipated & job was fantastically done!"
"It took 8 weeks due to backlog and part shortage"
Sylvia
(Toyota owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
George
(Ford owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice
Customer Service - 5.0/5.0
Returned Clean
Scott
(Honda owner)
reviewed 7/28/26
My Experience - 5.0/5.0 -
No notes. Great experience given the circumstances. Steve provided updates personally and the regular text updates were great. The car looks and drives like nothing happened and it came back a day early. Thank you!
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Michael
(Hyundai owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Rebecca
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Lexus owner)
reviewed 7/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Danny has big ears
Customer Service - 5.0/5.0
Returned Clean
Michael
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so kind and things were done as promised. I wasn’t able to pick them up till the next day. No problem for them. It was done sooner than promised
Customer Service - 5.0/5.0
Returned Clean
Bridgid
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Elisha
(Chevrolet owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
Very good work .. treated me with respect and kindness.. Thanks so much Elisha ❤️
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Maureen
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gerald
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Great job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joe
(Kia owner)
reviewed 7/20/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Randi
(Land Rover owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This shop went above and beyond to take of every detail. I don't think any other shop even compares to their high standard.
Customer Service - 5.0/5.0
Cristian
(Honda owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Misty
(Kia owner)
reviewed 7/14/26
My Experience - 5.0/5.0 -
I am very happy with the repairs, my car looks amazing. Love the fact that not only did they wash the car. They clean the inside of it as well. Kept in contact through the process to let me know when my car would be ready. All in all, I am very satisfied.
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Christina
(Toyota owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Theresa
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ivonne
(Toyota owner)
reviewed 7/9/26
My Experience - 5.0/5.0 -
Service was great!!