Gerber Collision & Glass - Chicago/Kedzie Ave.

4.8 (5,611reviews)
95%
3029 N Kedzie Ave,  Chicago,  IL  60618
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Chicago/Kedzie Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (5,611)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, professional, and completed to the highest standard - often leaving vehicles looking brand new. The team is widely recognized for their friendliness, professionalism, and genuine care for customers. Communication stands out as a major strength, with staff proactively keeping customers informed through calls, texts, and emails throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including more consistent proactive updates, occasional incomplete repairs, and delays in some cases - but the overwhelming majority expressed high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Excellent you are unable to tell the car was hit"
"... have been a stressful situation so much easier, and my Honda was returned looking fantastic. I really appreciated their attention to detail, clear ..." Read more
"Amazing job from start to finish. Everything was handled very professionally and everyone was super friendly."
"... couldnt be more pleased with Gerber Collision & Glass. The did an amazing job on fixing my car and made a very stress situation so much easier. ..." Read more
"... location, staff was friendly, helpful and professional. My whole rear end had to be replaced and painted. They left it like new." Read more
"great work and in a short amount of time too!"
"The vehicle was ready before the promised time."
"Vehicle was ready four days sooner than expected. Perfect timing for me!"
"... service, answered all my questions and concerns and even finished the work in half the time they estimated! Great job" Read more
"Car wasnt completed when I picked it up."
"Everyone was nice but communication was terrible"
"They did a great job on the damage, just dropped the ball as far as communication"
"Constant and informative text messages."

My Experience

Great service. Communication was clear and helpful all along the process.

My Experience

Ralph did a thorough job of finding out where the electrical problems were and fixed them. He is very detailed oriented. I’ve been recommending this garage for body and mechanical work to friends for over 19 years. I started coming here when this shops was Crawford auto and continued coming here when it became Gerber.

Likely to Recommend

Repair Quality

Angel the manager was very helpful and easy to communicate with. He kept me up to date on the process. I really appreciate him. The team was also great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

David walked me through the repairs and when to expect my car be ready. Im so satisfied with my repairs

My Experience

Great communication and timely repairs. Would definitely recommend to a friend.

My Experience

Great service by David!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did an awesome job. Answered all questions promptly. David kept contact with me throughout the entire process! Would recommend to everyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Progress updates would have been nice. No one informed us until it was time to pick up

Likely to Recommend

Repair Quality

Customer Service

We had to continuously inquire of the status of the repairs. No one communicated or updated the status.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very diligent in effective communication and planning. Work looked wonderful and very thorough and would highly recommend them as they are very professional and helpful in explaining as well. Manager and workers made it comfortable and easy to work with them as well.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent experience from start to finish! Dave kept me informed throughout the entire process with timely updates and outstanding communication. The service was prompt, the repair was completed on schedule, and the workmanship was top notch. Thank you to the entire team for making the process smooth and stress free.

Likely to Recommend

I would absolutely recommend Gerber. I was very pleased with the repair quality and that it was completed on schedule. They really went above and beyond with the car wash and cleanup of my vehicle. It’s the cleanest it’s been since I bought it, both inside and out.

Repair Quality

I’m very satisfied with the quality of the repair work.

Customer Service

Customer service and communication from the Gerber team was great throughout the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I'm amazed that I can't tell that the car was badly scratched and that the paint matches so well as to be undetectable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you - the car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was pleasant my car looks great. I was so pleased with their work.

1 - 20 of 5,611

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Chicago  |  60618