Gerber Collision & Glass - Chicago/Kedzie Ave.

4.8 (5,662reviews)
96%
3029 N Kedzie Ave,  Chicago,  IL  60618

Gerber Collision & Glass - Chicago/Kedzie Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (5,662)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that staff are friendly, professional, and knowledgeable, making stressful situations much easier to navigate. Repair work is frequently described as flawless, with vehicles returned looking brand new, and several customers appreciate the complimentary interior and exterior cleaning. Customers also commend the regular status updates provided throughout the repair process. A few customers noted areas for improvement directly in their feedback, including requests for more proactive communication without needing to call for updates, occasional incomplete repairs at pickup, and delays beyond initial estimated timelines. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"... with Gerber Collision & Glass. The entire team was professional, friendly, and kept me informed throughout the repair process. They made what could have been ..." Read more
"Amazing job from start to finish. Everything was handled very professionally and everyone was super friendly."
"... pleased with Gerber Collision & Glass. The did an amazing job on fixing my car and made a very stress situation so much easier. This place is amazing. I definitely ..." Read more
"The service was fast. The staff was friendly, knowledgeable, and professional."
"Some repairs on the estimate were not done"

Likely to Recommend

Repair Quality

Gerber collision has fixed two of my vehicles now and the work they do is always great and professional. Getting on the phone with them is always easy and they are so nice. David was also a huge help with both my cars and I will continue to bring my cars there as long as he is working there!

Customer Service

My Experience

It was a great process and the repairs were extremely quick. If anything else were to happen accident wise, I would definitely come here again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

David is great!

My Experience

Good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

As far as I can tell the team did a great job in repairing the damage to the car.

Customer Service

Returned Clean

My Experience

Outstanding job ! Will be recommending you to anybody that needs body and fender work. Thank you

My Experience

Prompt and friendly service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelente customer service. I’m glad using Gerber Collision & Glass for a while!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks and drives great after repairs. Thanks for finishing the job in time for me to pick up the car before going out of town. Job well done!

Likely to Recommend

Based on the quality of the work- 10 The delay of 9 days brings it down to 9, but I’d still recommend Gerber to anyone who needs body repair

Repair Quality

Customer Service

The repairs to the car were excellent and the car was turned over sparkling clean inside and out. Repairs did take about 9 days longer than the original target date, but were finished in time for an out of town trip on 9/10 as I requested

My Experience

The team went above and beyond my expectations. I'm definitely referring Gerber to friends and family.

Likely to Recommend

Everyone went above and beyond my expectations. Thank you!

Repair Quality

They did an excellent job. I'm getting so many compliments on the work that was done to my car. I could tell that they miticulously worked on every detail.

Customer Service

Excellent and top notch customer service. I'll say it in spanish: excelente

Returned Clean

Likely to Recommend

Repair Quality

Helpful, quick and good communication

Customer Service

Very friendly! The whole staff was very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I worked with David & thought he was exceptional! He goes above & beyond to make sure the customer is taken of no matter what. It was refreshing to work with someone who cares so much about doing a good job, the world needs more of David’s attitude!

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

My Experience

Everything was great about my experience with Gerber. David was good at keeping the communication going during the repair process. Upon pick up my car looked brand new. I would definitely bring my car back should anything happen to it again (fingers crossed it wouldn’t be soon)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean