Gerber Collision & Glass - Henderson (Ky)

My Experience - 5.0/5.0 -

Gerber Henderson did a phenomenal job staying in contact and timely getting our car back to us. We greatly appreciate Jeremy getting us taken care of in a great and professional manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

This is my second repair for different damage at the same shop and it will be my shop to go in the future, hopefully not… lol

Repair Quality - 5.0/5.0 -

Jeremy Young and his team at Gerber were “Awesome” fixed my car and delivered day earlier then estimated! I was very happy!

Customer Service - 5.0/5.0 -

Excellent communication!!! Updates from Jeremy almost daily on how the fix progressing!

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The repair looks to be high quality. The repairs took a week longer than expected. It would have been nice to have been informed of the delay so that I could have used my vehicle while it was waiting for the repairs to be started.

Customer Service - 3.0/5.0 -

The repair looks to be high quality. The repairs took a week longer than expected. It would have been nice to have been informed of the delay so that I could have used my vehicle while it was waiting for the repairs to be started. The Henderson location was very good at communicating once they had the vehicle. I give them a 10. 6 for Newburgh.

Returned Clean

My Experience - 5.0/5.0 -

Both locations were awesome. Jeremy and AJ exceeded expectations. They built a lot of trust with the organization.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car drives like new.

Customer Service - 5.0/5.0 -

The paint job was great. My car looks like new. A great shine.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job. My car look good as new and they checked in with updates twice a week.

Customer Service - 5.0/5.0 -

Jeremy helped me sort out my insurance mess before we ever even got started on repairs. He checked in twice a week with updates on the status of my car

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great customer service

Repair Quality - 5.0/5.0 -

Jeremy is very good

Customer Service - 5.0/5.0 -

Jeremy is very knowledgeable

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber did what the insurance company allowed them to do.

Customer Service - 5.0/5.0 -

Jeremy did a great job of communicating with me. They committed to a timeframe and then met it.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, and wonderful service

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

Great service front office very knowledgeable and helpful and showed true concern and understanding. I left confident about my interactions with the professional staff and extremely satisfied with their work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks like new.

Customer Service - 5.0/5.0 -

Friendly, knowledgeable and responded to calls and questions.

Returned Clean