Gerber Collision & Glass - Henderson/Sunset Rd.

4.9 (148reviews)
96%
440 W Sunset Rd,  Henderson,  NV  89011
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In operation 85 years.

Gerber Collision & Glass - Henderson/Sunset Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (148)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating daily text and phone updates throughout the repair process. Many customers highlight that their vehicles were completed ahead of schedule, often days or even a week earlier than promised. A few customers noted areas for improvement directly from their comments, including inconsistent proactive communication requiring them to call for updates, occasional repair oversights, and concerns about unresolved issues after pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Customer service is second to none!! So friendly, understanding and very professional. My car was fixed ..." Read more
"... & Glass undertook all the necessary repairs, and they executed an exceptional job. The staff exhibited remarkable friendliness, assistance, and provided ..." Read more
"... leak and won't cool at all because they preformed substandard work and reinstalled damaged components. They didn't preform an ac leak detection dye test ..." Read more
"Had the best experience here. The staff provided me the best service. Everyone was amazing, thorough with the entire process and communicated ..." Read more
"... express the kindness and service they extended to me. There work is excellent and was so surprised when I seen my truck clean inside and out. And the window ..." Read more
"It was ready four days sooner than what I had expected. Totally satisfied. They run their business very ..." Read more
"... communicate extremely well and deliver a like new product. My car was finished before the estimated time. I couldnt be happier! I highly recommend them you ..." Read more
"My vehicle was ready a full week before scheduled. Which saved me from having to rent a car for a week."
"Way too early it wasn't ready to be returned to me. Period"
"They took an extra day but it was to ensure the quality of their work was up to their standard"
"I was very impressed. I was getting calls or text messages every day telling me about what they were doing with my car and how ..." Read more
"... excellent, can't tell anything ever happened to the car. They provided constant text updates and finished the job 4 days ahead of schedule, so grateful for you ..." Read more
"Did a good job at an efficient amount of time but I had to call for updates not once during the time I dropped my vehicle off did I get a call I had to ..." Read more
"Great communication with constant updates"
"Sometimes the phone rings and rings and no answer"

Likely to Recommend

Repair Quality

Quick and efficient

Customer Service

Very friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was amazing! Brandon was awesome!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

championship team working together like one

Likely to Recommend

Repair Quality

great shop

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a very good job explaining everything that was completed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional in their promise. Promptly answered all questions and over delivered on quality and timeliness. I dealt mostly with Jackie and didn’t meet the whole team. I can tell you that I bet they are all exceptional.

My Experience

Jackie is very nice and accomodating, open for question .Job on my car is well done completed earlier than scheduled. Thank you .Also other person in the front desk are also very nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks fine and done in a timely manner.

Likely to Recommend

Repair Quality

Survey again

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I mean, if their car insurance allowed it

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thy were vey friendly and helpful to my situation and kept me informed of the entire repair.

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Between Gerber and the Auction location. My belongings went missing. No one ever notified me the vehicle was being picked up. I signed the document saying I have belongings in the vehicle still.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Great Job! Nice people to work with. If I every need repair work in the future, this is the place I am going.

Likely to Recommend

Repair Quality

Did a good job at an efficient amount of time but I had to call for updates not once during the time I dropped my vehicle off did I get a call I had to call I guys to find out what’s going on

Customer Service

Lack of communication on your end

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jackie and crew were great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the admin staff to the mechanics, 10/10!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Quicker than scheduled, very helpful team

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair made my car looked brand new again. Glad I chose Gerber collision, not only job was done perfectly, everyone I encountered was very nice. I would love to recommend Gerber Collision to family and friends if anyone is in need of any repairs. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good

Repair Quality

Sometimes the phone rings and rings and no answer

Customer Service

Gteat

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Great communication about the whole process and was very helpful in answering all my questions

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

The repair was very well done, the staff are very helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

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