Gerber Collision & Glass - Houston/Ryewater Dr.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great staff. Thanks for all your help!

My Experience - 5.0/5.0 -

After repair my car at Gerber collision.im very satisfied service fromA to Z.im happy my car was clean from inside to outside.Thsmk your team work

Likely to Recommend - 2.5/5.0

Repair Quality - 4.5/5.0 -

Repairs were good but took a long time.

Customer Service - 3.5/5.0 -

Communication and follow up needs improvement. Email status updates would be helpful. Employees were friendly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They do outstanding work and kept me informed on the progress!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes. I will use it next time and surely recommend to others.

Repair Quality - 5.0/5.0 -

Your company has set up an amazing customer service in this location. They are effective and efficient delivering a first class service. Thank you so much for caring!

Customer Service - 5.0/5.0 -

Your team provides a first class service that made me feel welcome and appreciated.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend Gerber collision for any insurance claim or out-of-pocket repairs.

Repair Quality - 5.0/5.0 -

The staff at Gerber collision were amazing. They were very transparent about the cost and the timing. It was going to take to repair my vehicle and they had weekly check-in to keep me in the loop. What made it easier was their affiliation with enterprise rental car and being able to drop off my rental car at Gerber collision and they finalized the bill I definitely recommend them for any insurance claims or out-of-pocket claims.

Customer Service - 5.0/5.0 -

The customer service was top-notch. They were super friendly and made sure that all of my concerns were addressed.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, I’ll be going to you guys if there is another incident.

Customer Service - 5.0/5.0 -

Perfect, nice and easy to talk to.

Returned Clean

Likely to Recommend - 5.0/5.0 -

always

Repair Quality - 5.0/5.0 -

Good job, repairs were excellent, as if nothing happened... thank you very much!

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks for a job well done!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The whole team at this location is amazing. Feels like they are looking out for you like you're a family member, and it's great. Everything was handled super professionally, and they were happy to answer any questions or concerns I had. Truly above and beyond service. 11/10!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great interaction, great communication. Repair went well

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

In fact my car is going back to your shop tomorrow for additional repairs unrelated to this claim.

Repair Quality - 5.0/5.0 -

Rochelle is the best! I’m a recent two time customer because of her. And because of the work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I already have

Repair Quality - 5.0/5.0 -

I really appreciate the care and consideration that went into getting my car in fantastic condition.

Customer Service - 5.0/5.0 -

Very personable and friendly staff

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was very knowledgeable and informative dir By the entire process. Would definitely recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean