Gerber Collision & Glass - Independence (Mo)

4.7 (177reviews)

96%

(816) 254-2050

15801 US-24, Independence, MO 64050

96%

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15801 US-24
Independence, MO 64050

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Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Independence (Mo)

See Photos

15801 US-24
Independence, MO 64050

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Independence offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (177)

Sort By:
Newest
Rating

147 Customers Rated

5 Stars

65.5% Complete

(116)
4 Stars

11.9% Complete

(21)
3 Stars

1.7% Complete

(3)
2 Stars

1.1% Complete

(2)
1 Star

1.1% Complete

(2)
< 1 Star

1.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, courteous, knowledgeable, and going above and beyond expectations. The quality of repairs receives high marks, with many noting their vehicles look like new or showroom quality. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness is generally positive, with many repairs completed early or on schedule. Customers value the detailed explanations provided, the helpfulness with insurance processes, and additional services like vehicle detailing. While some experienced delays due to parts availability or alignment scheduling, the overall sentiment reflects strong customer loyalty and willingness to recommend the shop to others.

Select to learn more

Service Quality
Communication

"Flawless hail repair - you can't tell it ever happened Brought my car in after a nasty hailstorm and the ..." Read more

"It was showroom quality upon its return."

"Gerber was first class in every regard, from the customer experience to the quality of work. Customer for life here!"

"... with all of my questions, which I truly appreciated. Their hard work, attention to detail, and dedication to taking care of my vehicle really stood out. Its clear they genuinely care about their customers ..." Read more

"Paint matched and looked great. Love the warranty."

"I received texts and was called by Gerber throughout the whole process."

"They called or texted me daily"

"... employees were consistently friendly and helpful. I called several times for updates and always felt as though I was a valued customer. They also called me with updates which was appreciated." Read more

"Kept me informed of the process with updates"

"Staff was awesome. Answered all my questions in detail."

Service Quality
Communication

Service Quality
Communication

"Flawless hail repair - you can't tell it ever happened Brought my car in after a nasty hailstorm and the ..." Read more

"It was showroom quality upon its return."

"Gerber was first class in every regard, from the customer experience to the quality of work. Customer for life here!"

"Paint matched and looked great. Love the warranty."

"I received texts and was called by Gerber throughout the whole process."

"They called or texted me daily"

"Kept me informed of the process with updates"

"Staff was awesome. Answered all my questions in detail."

Gavyn (Hyundai owner) reviewed 7/30/26

Absolutely great service they helped me in ways that I didn’t think they could. Honest and very giving people.

Anybody I know in the surrounding area ends up getting in a car crash I will definitely refer them to Gerber collision

Absolutely great repair. I have no complaints at all. It’s quite amazing. It’s pretty seamless. It took a little longer than expected, but there was a lot more damage than we thought and they got it fixed and it looks like I just got it all over again!!!!

Very understanding, honest and helpful individuals. I am very happy that I chose Gerber instead of another collision service and I would choose them again in a heartbeat and well tell people to come here.

Anonymous (Subaru owner) reviewed 7/30/26

Fantastic service and friendly staff that goes above and beyond. Very knowledgeable and keeps us informed with status updates regularly.

Kelly (Toyota owner) reviewed 7/27/26

Clean and tidy reception area. Friendly and helpful assessor. high quality repair.

Toni (GMC owner) reviewed 7/24/26

Melissa & Richard (Chrysler owner) reviewed 7/24/26

Lack of communication

Savannah (Volvo owner) reviewed 7/22/26

Polite staff, quick repair job!!!

Eric (Ford owner) reviewed 7/20/26

Donald (Ford owner) reviewed 7/14/26

If I need any work done in the future I will take it back to Gerber.

If I ever have I need for a car repair or Windows of glass I will definitely take it there first. They did an excellent job on my Maverick. I would recommend them the friends and family.

Lori (Toyota owner) reviewed 7/13/26

Phillip (Chevrolet owner) reviewed 7/6/26

Great job done and services were provided with communication

Jennifer (Kia owner) reviewed 7/2/26

Eric (Ford owner) reviewed 7/2/26

Easy customer service

James (Chevrolet owner) reviewed 6/18/26

Cam was very knowledgeable and helpful with our experience getting our car repaired. Excellent job , car looked like new car.

Carrilea (Hyundai owner) reviewed 6/15/26

They were very courteous, explained everything they were doing in detail. They even paid for a rental car so I would have transportation. They continued to keep me informed daily as to what they were doing.

Richard (Ford owner) reviewed 6/11/26

Anthony (Kia owner) reviewed 6/8/26

Loved the outcome

Staff was awesome. Answered all my questions in detail.

Roberto (Jeep owner) reviewed 6/1/26

Ron (Chevrolet owner) reviewed 6/1/26

So far it’s been very good

Good

William (Toyota owner) reviewed 6/1/26

It did not go well and I am hoping Gerber will make this right

It did not go well and I am hoping Gerber will make this right. Office staff is good and communicates well. Repair was substandard.

Bradley (Ford owner) reviewed 6/1/26

Repair was good. Did not fix one thing they said they would.

Very responsive. Took a week longer than they said.

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view more shops in: Independence | 64050

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Independence (Mo)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Independence (Mo)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (177)

147 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0