Gerber Collision & Glass - Independence (Mo)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did great work!

My Experience - 5.0/5.0 -

Absolutely great service they helped me in ways that I didn’t think they could. Honest and very giving people.

Likely to Recommend - 5.0/5.0 -

Anybody I know in the surrounding area ends up getting in a car crash I will definitely refer them to Gerber collision

Repair Quality - 5.0/5.0 -

Absolutely great repair. I have no complaints at all. It’s quite amazing. It’s pretty seamless. It took a little longer than expected, but there was a lot more damage than we thought and they got it fixed and it looks like I just got it all over again!!!!

Customer Service - 5.0/5.0 -

Very understanding, honest and helpful individuals. I am very happy that I chose Gerber instead of another collision service and I would choose them again in a heartbeat and well tell people to come here.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic service and friendly staff that goes above and beyond. Very knowledgeable and keeps us informed with status updates regularly.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Clean and tidy reception area. Friendly and helpful assessor. high quality repair.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Lack of communication

My Experience - 5.0/5.0 -

Polite staff, quick repair job!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

If I need any work done in the future I will take it back to Gerber.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

If I ever have I need for a car repair or Windows of glass I will definitely take it there first. They did an excellent job on my Maverick. I would recommend them the friends and family.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job done and services were provided with communication

Customer Service - 5.0/5.0 -

Great job done and services were provided with communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Easy customer service

My Experience - 5.0/5.0 -

Cam was very knowledgeable and helpful with our experience getting our car repaired. Excellent job , car looked like new car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

They were very courteous, explained everything they were doing in detail. They even paid for a rental car so I would have transportation. They continued to keep me informed daily as to what they were doing.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Loved the outcome

Customer Service - 4.5/5.0 -

Staff was awesome. Answered all my questions in detail.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far it’s been very good

Customer Service - 5.0/5.0 -

Good

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

It did not go well and I am hoping Gerber will make this right

Customer Service - 1.5/5.0 -

It did not go well and I am hoping Gerber will make this right. Office staff is good and communicates well. Repair was substandard.

Returned Clean