Gerber Collision & Glass - Smithville

4.9 (2,750reviews)

97%

(816) 532-0000

1706 S US Hwy 169, Smithville, MO 64089

97%

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1706 S US Hwy 169
Smithville, MO 64089

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Smithville

See Photos

1706 S US Hwy 169
Smithville, MO 64089

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Smithville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,750)

Sort By:
Newest
Rating

2,320 Customers Rated

5 Stars

75.3% Complete

(2070)
4 Stars

5.5% Complete

(151)
3 Stars

1.2% Complete

(32)
2 Stars

0.8% Complete

(22)
1 Star

0.3% Complete

(8)
< 1 Star

1.3% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the high caliber of repair work, with vehicles returned looking brand new and damage completely undetectable. The team was frequently commended for being professional, friendly, and knowledgeable. Proactive communication through text updates and phone calls kept customers informed throughout the repair process, which was widely appreciated. Numerous customers noted their vehicles were completed ahead of schedule, adding to overall satisfaction. Customers also appreciated the seamless coordination with insurance and rental car companies. A few customers noted isolated concerns, including incomplete work requiring return visits and occasional discrepancies in estimates, reflecting areas customers feel could be strengthened for a more consistent experience.

Select to learn more

Service Quality
Timeliness
Communication

"Superior!! The customer service from checking in to the Outstanding repair work is simply SUPERB!! Gerber Collision NEVER disappoints!!!"

"2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point ..." Read more

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"I recommend Gerber Collision without hesitation. They are easy to work with and professional. Their work is flawless."

"The trim molding is falling off and you can see the bondo in the door. Not a good finish at all"

"... fast responding to the initial insurance claim and got my vehicle repaired three days earlier than expected. My vehicle looks great and is back in my hands asap! ..." Read more

"A week early!!"

"... Thank you to everyone in providing excellent service! I received my Acura before promised. Making my wife very happy! Thank you for everything!!" Read more

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"It took a long time to get in to your shop"

"Communication was constant and I was always kept informed of the status of repairs."

"The communication was great. I was regularly updated with progress on the job… and the quality of work ..." Read more

"They were professional, courteous, had excellent communication with me. Appreciated the good experience."

"Great communication, easy to talk to. I was kept up to date with everything!"

"Very friendly and accommodating staff. High quality communication from start to finish."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Superior!! The customer service from checking in to the Outstanding repair work is simply SUPERB!! Gerber Collision NEVER disappoints!!!"

"2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point ..." Read more

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"I recommend Gerber Collision without hesitation. They are easy to work with and professional. Their work is flawless."

"The trim molding is falling off and you can see the bondo in the door. Not a good finish at all"

"... fast responding to the initial insurance claim and got my vehicle repaired three days earlier than expected. My vehicle looks great and is back in my hands asap! ..." Read more

"A week early!!"

"... Thank you to everyone in providing excellent service! I received my Acura before promised. Making my wife very happy! Thank you for everything!!" Read more

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"It took a long time to get in to your shop"

"Communication was constant and I was always kept informed of the status of repairs."

"The communication was great. I was regularly updated with progress on the job… and the quality of work ..." Read more

"They were professional, courteous, had excellent communication with me. Appreciated the good experience."

"Great communication, easy to talk to. I was kept up to date with everything!"

"Very friendly and accommodating staff. High quality communication from start to finish."

Daniel (Ford owner) reviewed 8/10/26

John Paul (RAM owner) reviewed 8/10/26

Good job

My vehicle was repaired in short time. Craftsmanship turned out great and the communication with admin was great. My experience with Gerber turned out great will use again if needed.

Anna (Hyundai owner) reviewed 8/10/26

Thank you for taking such good care of my truck and me. I would recommend you to everyone I know. You were all so kind and helpful. Thank you again

Great customer service and friendly people. Loved my experience working with Gerber

Nicholas (Chrysler owner) reviewed 8/10/26

Takeko (Chevrolet owner) reviewed 8/7/26

Thank you for good job 😊!

Jeremy (Volkswagen owner) reviewed 8/6/26

Stephen (Ford owner) reviewed 8/6/26

The estimator in the front office personnel were great to work with. They kept me informed with a complete understanding of the process. The truck turned out wonderful. And the job was done in the timely manner. I would gladly recommend them.

Thomas (Honda owner) reviewed 8/3/26

Wonderful service and communication!

Kimberly (Lincoln owner) reviewed 8/1/26

Matt (Toyota owner) reviewed 7/31/26

Car fixed on time, as promised

Gentry (Cadillac owner) reviewed 7/31/26

Top notch as always!

Vanessa (Subaru owner) reviewed 7/31/26

EXCEPTIONAL!!!

Karen (Lincoln owner) reviewed 7/30/26

Sarah (Jeep owner) reviewed 7/30/26

Great experience! They kept me informed on the progress and the work was exceptional!

Leslie (Jeep owner) reviewed 7/27/26

If I ever need collision repairs again, Gerber will be my go to.

I was very pleased with repairs to my Jeep. She looks great!

The customer service from everyone at Gerber in Smithville was outstanding!

Elizabeth (Ford owner) reviewed 7/27/26

Steven (RAM owner) reviewed 7/25/26

Smithville shop very easy to work with. They certainly did all the heavy lifting and great communication.

Everything was smooth and not confusing.

Easy to work with

Frank (GMC owner) reviewed 7/23/26

David (Ford owner) reviewed 7/23/26

Michael (Acura owner) reviewed 7/23/26

Excellent service and outstanding professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended.

Outstanding service from start to finish. Gerber Collision & Glass provides excellent auto body repair with a highly professional and helpful staff. Their attention to detail, quality of work, and commitment to customer satisfaction make them a reliable and trustworthy place for vehicle repairs.

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view more shops in: Smithville | 64089

I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Smithville

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Smithville

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (2,750)

2,320 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0