Gerber Collision & Glass - Smithville

4.9 (2,794reviews)

97%

(816) 532-0000

1706 S US Hwy 169, Smithville, MO 64089

97%

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1706 S US Hwy 169
Smithville, MO 64089

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Smithville

See Photos

1706 S US Hwy 169
Smithville, MO 64089

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Smithville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

GM Basic

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,794)

Sort By:
Newest
Rating

2,354 Customers Rated

5 Stars

75.2% Complete

(2100)
4 Stars

5.5% Complete

(154)
3 Stars

1.1% Complete

(32)
2 Stars

0.8% Complete

(22)
1 Star

0.3% Complete

(8)
< 1 Star

1.4% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely completion of repairs - often ahead of schedule. Many highlight the professionalism, friendliness, and knowledgeability of the entire staff, from front office to technicians. Customers appreciate regular text and phone updates throughout the repair process, making them feel informed and at ease. Repair quality is frequently described as flawless, with vehicles returned looking brand new. The seamless coordination with insurance and rental car companies is also noted as a major convenience. A small number of customers mentioned isolated concerns about incomplete work upon pickup and occasional estimation discrepancies, reflecting areas where customers feel extra attention to detail before vehicle release would enhance the already strong experience.

Select to learn more

Service Quality
Timeliness
Communication

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point ..." Read more

"Superior!! The customer service from checking in to the Outstanding repair work is simply SUPERB!! Gerber Collision NEVER ..." Read more

"... and could not be happier. They have great people, great customer service and the are prompt and on time. And the work they do is outstanding. Very pleased." Read more

"... customer service. Highly recommend… seamless process! High quality work on vehicle.. flawless." Read more

"Ready ahead of expected time"

"Told it would take 1 to 1 12 days. In on a Thursday morning and I was driving it on Friday !!!"

"A week early!!"

"... Thank you to everyone in providing excellent service! I received my Acura before promised. Making my wife very happy! Thank you for everything!!" Read more

"It was ready a week earlier than expected"

"Communication was constant and I was always kept informed of the status of repairs."

"Continuously texting with updates and a ETA of completion."

"Very friendly and accommodating staff. High quality communication from start to finish."

"The communication was great. I was regularly updated with progress on the job… and the quality of work ..." Read more

"Great communication, easy to talk to. I was kept up to date with everything!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... professionalism. The team provided clear communication, quality workmanship, and timely completion. Highly recommended." Read more

"2 out of 3 times I've had repairs done at this facility, I found part of the work left undone. I had to point ..." Read more

"Superior!! The customer service from checking in to the Outstanding repair work is simply SUPERB!! Gerber Collision NEVER ..." Read more

"... and could not be happier. They have great people, great customer service and the are prompt and on time. And the work they do is outstanding. Very pleased." Read more

"... customer service. Highly recommend… seamless process! High quality work on vehicle.. flawless." Read more

"Ready ahead of expected time"

"Told it would take 1 to 1 12 days. In on a Thursday morning and I was driving it on Friday !!!"

"A week early!!"

"... Thank you to everyone in providing excellent service! I received my Acura before promised. Making my wife very happy! Thank you for everything!!" Read more

"It was ready a week earlier than expected"

"Communication was constant and I was always kept informed of the status of repairs."

"Continuously texting with updates and a ETA of completion."

"Very friendly and accommodating staff. High quality communication from start to finish."

"The communication was great. I was regularly updated with progress on the job… and the quality of work ..." Read more

"Great communication, easy to talk to. I was kept up to date with everything!"

Jackie (Jeep owner) reviewed 9/22/26

Thank you for always being so easy to work with.

Jacob (Lincoln owner) reviewed 9/22/26

I would definitely recommend your shop for doing work on any vehicle it was well done

you guys did amazing with the lincoln mkz I cannot even tell that there was any damage and you knew every question to ask and got it done for a really great price thank you so much

Charlotte (Chevrolet owner) reviewed 9/22/26

Cruise control issue not yet resolved. AC promptly fixed. Courteous service.

Joshua (Toyota owner) reviewed 9/21/26

Michael (Chevrolet owner) reviewed 9/17/26

Great fast service

Benjamin (RAM owner) reviewed 9/17/26

Richard (Honda owner) reviewed 9/17/26

Kenneth (Honda owner) reviewed 9/15/26

A (Lexus owner) reviewed 9/14/26

All I dealt with were friendly and ready to help us. The car looks great! Thanks, Barb Siebert

Would absolutely recommend you to anyone!

You all were great! Even when I had concerns about my side window, you immediately addressed the concern. Thank you for your excellent service and communications in telling us progress made on the work you were doing for us.

Kevin (Ford owner) reviewed 9/11/26

Jeremy was very helpful and knowledgeable. Becky at front desk was wonderful to work with.

Anthony (Nissan owner) reviewed 9/7/26

C (Acura owner) reviewed 9/3/26

Paul (Chevrolet owner) reviewed 9/3/26

This was very fast, friendly service. Great product worked well with my insurance company. I’ll be back when needed.

Shawn (Ford owner) reviewed 9/3/26

Work looks great

Everything was good

Katie (Ford owner) reviewed 9/2/26

Staff was friendly and did great work!

Kristine (Ford owner) reviewed 9/2/26

Sharon (Toyota owner) reviewed 9/2/26

Aaron (Toyota owner) reviewed 8/31/26

Very nice work.

Janet (Honda owner) reviewed 8/31/26

10 very satisfied, with the work and the time that it took him to get it done thank you very much

Richard (Honda owner) reviewed 8/31/26

Best customer service ever.

Always great customer service

I'm a customer for life

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view more shops in: Smithville | 64089

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Gerber Collision & Glass - Smithville

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Smithville

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (2,794)

2,354 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0