Gerber Collision & Glass - Jackson/Airport Rd.

4.8 (1,517reviews)
98%
2596 Airport Rd,  Jackson,  MI  49202

Gerber Collision & Glass - Jackson offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Nissan

Reviews (1,517)

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Likely to Recommend

Repair Quality

Muy buen trabajo me hicieron estoy muy feliz 😍🙏🏻muchas gracias 🤩

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent treatment and service

My Experience

The work done was fabulous. The truck looks new. My only complaint was a couple of items that didn’t get done. I don’t feel I got credit for them and getting someone to call me back was difficult at times. But all things considered the truck looks good

My Experience

Looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for doing an awesome job and getting it done quickly!

Likely to Recommend

Repair Quality

Thank you for doing an amazing job and doing it quickly!

Customer Service

Great communication!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing work as always, car looks brand new!

Customer Service

Returned Clean

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Repair Quality

Highly recommend

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair work looks good at this time. Work was completed in a timely manner.

Customer Service

I was kept informed of progress and my questions were quickly answered in a satisfactory manner.

Likely to Recommend

I would absolutely recommend them. The repair quality was excellent, communication was consistent, and the team really took ownership throughout the process. Even though the Enterprise rental issues were not their fault, they stepped in, coordinated directly with Enterprise, and handled the situation so I didn’t have to. That level of accountability and care is rare.

Repair Quality

I’m totally satisfied with the quality of the repair. The work looks excellent, the finish is clean, and everything lines up and functions properly again. My vehicle was returned to me in great condition, and I feel confident in the repair.

Customer Service

10/10. Customer service was exceptional, especially given how stressful the rental car situation was. Enterprise was extremely difficult to reach on pickup day and it caused a long delay, even though the pickup was arranged. Gerber staff were also on hold trying to get through, kept me updated the entire time, and helped get the situation resolved so I could move forward. I felt taken care of from start to finish.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

took longer than I expected so I downgraded a 10 to an 8

Customer Service

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Customer Service

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Repair Quality

Good company to work with. I'm happy with my vehicle.

Customer Service

Answered all my questions

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Repair Quality

Very friendly staff willing to go the extra mile. Very happy with the work they did for me.

Customer Service

Excellent service

Returned Clean

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Repair Quality

Customer Service

Returned Clean