Gerber Collision & Glass - Jackson/Wildwood Ave.

4.9 (660reviews)
97%
1700 Wildwood Ave,  Jackson,  MI  49202

Gerber Collision & Glass - Jackson/Wildwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (660)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional repair work, with vehicles returned looking brand new, including perfect paint matching and thorough cleaning inside and out. Timeliness is a standout strength, with numerous customers noting their vehicles were completed well ahead of schedule. Communication is frequently commended, with customers appreciating regular text updates and staff who kept them informed throughout the repair process. A few customers noted isolated concerns around repair accuracy and responsiveness, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"absolutely the most kind and empathetic and quick mechanic Ive ever been to."
"Excellent repair work! The paint match was perfect"
"... the day of estimate to repairs complete and pickup. Honest, transparent, good pricing, quality & fast work, great customer service, friendly people. Leagues ..." Read more
"... of my car. It took the amount of time as promised. My car looks like a beauty again, like she just came from the dealership, nice & shiny. The staff was very ..." Read more
"The body work they did on my truck exceeded my expectations. My new bumper looks great and they perfectly color ..." Read more
"They told me eight days and they got it done in four and it looks amazing!"
"They said 4 weeks it was done in 2."
"It was much before time schedule."
"My vehicle was ready early."
"Great job. Great people. Done in half the estimated time!"
"... completed well before the estimated completion date. I appreciated that you kept me informed throughout the whole process. I will definitely recommend this shop ..." Read more
"Very nice and helpful staff. They made sure I stayed informed on the status of my vehicle."
"The were very clear about the work they were doing and gave a very accurate timeline."
"They were quick and very good at keeping me informed on what they were doing with my vehicle."
"Typically I wouldnt give a 10 however, they earned it! I was informed throughout the whole time. Would recommend them to anyone!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice people did a really good job. I was very pleased with the results. I would recommend to anyone.

Likely to Recommend

Repair Quality

Customer Service

Very satisfied they were helpful and nice

Returned Clean

My Experience

They kept me up to date on what was going on with my car, they were so helpful on making sure I had everything I needed to prep for the car being gone.

Likely to Recommend

Repair Quality

They were quick and very good at keeping me informed on what they were doing with my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Very nice service

Repair Quality

Fast

Customer Service

Nice

Returned Clean

My Experience

Likely to Recommend

My car was even vacuumed

Repair Quality

Customer Service

My Experience

We have been treated wonderfully by everyone at Gerber. CC

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

From the beginning of the process to the end they took care of me and made me feel happy and satisfied

Likely to Recommend

Repair Quality

Excellent service recommend to anybody.

Customer Service

Returned Clean

My Experience

Thanks guys! You always to a great job with all my vehicles. I appreciate it

Likely to Recommend

Repair Quality

Thanks! My Ram looks great!

Customer Service

Returned Clean

My Experience

Looks as good as the day i bought it.

Likely to Recommend

Repair Quality

Awesome work. Looks as good as the day is bought it.

Customer Service

Likely to Recommend

Repair Quality

I will be able to answer that completely in time as I can experience the results of their work. But my experience was very pleasant.

Customer Service

Good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very quick service. Communication was good and friendly customer service

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Repair Quality

Customer Service

Returned Clean

My Experience

Staff was friendly they even cleaned the inside of my car and I'm very satisfied and would go back to them again

Likely to Recommend

Repair Quality

Love the service I received and everyone was so nice. And when I got my car back I could tell that they had cleaned the inside and outside which is that really impressed me would definitely go back again for any work on my vehicle.

Customer Service

Returned Clean

My Experience

My car was returned so much better than I left it. Totally fixed, and also remarkably clean! And a whole day sooner than expected. Thank you!

Likely to Recommend

It was a fantastic job and I was impressed.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Wonderful job

My Experience

The employees were all very nice and answered all of the questions I had. This was the first time I’ve had to bring my car to a collision shop, so it was a lot of new territory. The staff met my questions with kind, understanding answers that made me feel like I was respected.

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Repair Quality

Customer Service

My Experience

It’s was great

Likely to Recommend

Repair Quality

I love it you did a great job on it

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

100/10. quick and perfect.

Customer Service

absolutely the most kind and empathetic and quick mechanic I’ve ever been to.

Returned Clean

My Experience

You all did an excellent job on my Dodge Ram. Thank you

Likely to Recommend

The did an excellent job

Repair Quality

Everyone was very nice. The job that was done on my Dodge Ram was excellent.

Customer Service

Everyone was very nice

Returned Clean