Gerber Collision & Glass - Jackson/Wildwood Ave.

4.9 (671reviews)

98%

(517) 206-6144

1700 Wildwood Ave, Jackson, MI 49202

98%

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1700 Wildwood Ave
Jackson, MI 49202

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About Gerber Collision & Glass - Jackson/Wildwood Ave.

See Photos

1700 Wildwood Ave
Jackson, MI 49202

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Jackson/Wildwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (671)

Sort By:
Newest
Rating

544 Customers Rated

5 Stars

72% Complete

(483)
4 Stars

4.3% Complete

(29)
3 Stars

1.8% Complete

(12)
2 Stars

1.3% Complete

(9)
1 Star

0.3% Complete

(2)
< 1 Star

1.3% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed ahead of schedule, often days or even weeks earlier than estimated, which exceeded expectations. The quality of body work, paint matching, and finishing is frequently described as flawless, with vehicles returned looking brand new. Customers appreciate being kept informed throughout the repair process via text updates and direct communication. Staff are widely described as friendly, empathetic, knowledgeable, and helpful, making stressful situations feel manageable. Several customers noted the added touch of vehicles being cleaned inside and out upon return. A small number of customers mentioned areas for improvement, including difficulty reaching staff by phone and concerns about repair accuracy and follow-up responsiveness, as noted directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"absolutely the most kind and empathetic and quick mechanic Ive ever been to."

"Excellent repair work! The paint match was perfect"

"... the day of estimate to repairs complete and pickup. Honest, transparent, good pricing, quality & fast work, great customer service, friendly people. Leagues ..." Read more

"... of my car. It took the amount of time as promised. My car looks like a beauty again, like she just came from the dealership, nice & shiny. The staff was very kind & thoughtful ..." Read more

"The car looks like brand new. Perfect job by everyone there. Our first time dealing with a body shop and they ..." Read more

"They told me eight days and they got it done in four and it looks amazing!"

"It was much before time schedule."

"My vehicle was ready early."

"They said 4 weeks it was done in 2."

"Great job. Great people. Done in half the estimated time!"

"... completed well before the estimated completion date. I appreciated that you kept me informed throughout the whole process. I will definitely recommend this shop to anyone ..." Read more

"Paint work is beautiful. They kept me informed on everything including the progress on things. I am very satisfied with the work thst was done. ..." Read more

"The were very clear about the work they were doing and gave a very accurate timeline."

"They were quick and very good at keeping me informed on what they were doing with my vehicle."

"... collision shop, so it was a lot of new territory. The staff met my questions with kind, understanding answers that made me feel like I was respected." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"absolutely the most kind and empathetic and quick mechanic Ive ever been to."

"Excellent repair work! The paint match was perfect"

"... the day of estimate to repairs complete and pickup. Honest, transparent, good pricing, quality & fast work, great customer service, friendly people. Leagues ..." Read more

"... of my car. It took the amount of time as promised. My car looks like a beauty again, like she just came from the dealership, nice & shiny. The staff was very kind & thoughtful ..." Read more

"The car looks like brand new. Perfect job by everyone there. Our first time dealing with a body shop and they ..." Read more

"They told me eight days and they got it done in four and it looks amazing!"

"It was much before time schedule."

"My vehicle was ready early."

"They said 4 weeks it was done in 2."

"Great job. Great people. Done in half the estimated time!"

"... completed well before the estimated completion date. I appreciated that you kept me informed throughout the whole process. I will definitely recommend this shop to anyone ..." Read more

"Paint work is beautiful. They kept me informed on everything including the progress on things. I am very satisfied with the work thst was done. ..." Read more

"The were very clear about the work they were doing and gave a very accurate timeline."

"They were quick and very good at keeping me informed on what they were doing with my vehicle."

"... collision shop, so it was a lot of new territory. The staff met my questions with kind, understanding answers that made me feel like I was respected." Read more

Kimberly (Honda owner) reviewed 9/8/26

Nicole (Chevrolet owner) reviewed 9/7/26

I had a great experience with Gerber Collision after my 2024 Trax was hit by a deer. My car was completed even quicker than I expected, and the entire process was so easy from start to finish. Everyone I worked with was friendly, helpful, and thorough with both the repairs and inspection. They handled everything with my insurance company, Allstate, and even got me set up with a rental car for the duration of the repairs, which made the whole situation much less stressful. My Trax looks great, and I really appreciate how easy Gerber made the entire process. I would definitely go back to them for any future vehicle repairs. Thank you for the great service!

Rusty (Chevrolet owner) reviewed 9/7/26

Emilio (Chevrolet owner) reviewed 9/4/26

Great customer service, amazing job done on my vehicle

Tonya (Chevrolet owner) reviewed 9/2/26

Was great I love the consumer service and my car looks wonderful 😍 I give them totally a 10 plus.

Michael (Nissan owner) reviewed 9/2/26

Mary (Fiat owner) reviewed 8/31/26

They made my sad situation of a dent in my beloved Orange Fiat 500e into an easy and amazing and fast job of making it look better than ever. Above & beyond!

Above and beyond service from this local shop; they took amazing care of my little Fiat.

Kiara (Chevrolet owner) reviewed 8/27/26

They did a wonderful job! Back looking brand new.

Tracy at the front desk was awesome!

Ronald (Honda owner) reviewed 8/23/26

Repair was perfectly performed and completion was before promised date

Vehicle was returned in excellent condition, repairs were perfect and competition was well before promised date

Deborah (Jeep owner) reviewed 8/20/26

Christophe (Toyota owner) reviewed 8/15/26

David (Chevrolet owner) reviewed 8/8/26

Mia (Dodge owner) reviewed 7/31/26

Very nice people did a really good job. I was very pleased with the results. I would recommend to anyone.

Very satisfied they were helpful and nice

Angela (Chrysler owner) reviewed 7/30/26

They kept me up to date on what was going on with my car, they were so helpful on making sure I had everything I needed to prep for the car being gone.

They were quick and very good at keeping me informed on what they were doing with my vehicle.

Priscilla (Chevrolet owner) reviewed 7/27/26

Very nice service

Fast

Nice

Kathleen (Chevrolet owner) reviewed 7/27/26

My car was even vacuumed

Charles (Toyota owner) reviewed 7/20/26

We have been treated wonderfully by everyone at Gerber. CC

Mark (Honda owner) reviewed 7/20/26

Anonymous (Ford owner) reviewed 7/20/26

From the beginning of the process to the end they took care of me and made me feel happy and satisfied

Excellent service recommend to anybody.

Jerry (RAM owner) reviewed 7/19/26

Thanks guys! You always to a great job with all my vehicles. I appreciate it

Thanks! My Ram looks great!

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Gerber Collision & Glass - Jackson/Wildwood Ave.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Jackson/Wildwood Ave.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (671)

544 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0