Jim Winter Auto Group

4.7 (1,014reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,014)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication through daily text and phone updates, professional and friendly staff, and high-quality workmanship that makes vehicles look like new. Many appreciate the thorough detailing service and timely completion, often ahead of schedule. The shop demonstrates strong customer service by accommodating special needs and handling insurance coordination. While some customers experienced delays due to parts availability or incorrect parts being ordered, the majority express high satisfaction and willingness to recommend the shop for future repairs.
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"Quality appears to be excellent."
"The end result was great. The workmanship was excellent. The amount of time it took to get the job done was ..." Read more
"... bumper ahead of schedule, kept me informed daily and performed excellent work. I highly recommend them. Very professional and friendly." Read more
"Excellent workmanship"
"Looks better than the original!"
"... finished the repair of my bumber ahead of schedule, kept me informed daily and performed excellent work. I highly recommend ..." Read more
"... were very impressed with how Jim Winter Auto Group kept us up to date on each stage of repairs on our GMC Terrain! Although it took longer than ..." Read more
"... comfortable with the loaner car they provided. They informed me each day by text of the progress being made on my car. Thank you Body Shop Team for ..." Read more
"They never failed to call me to tell me the progress."
"Work was performed and delivered on time. Daily updates on vehicle were great. Very happy with service, and work to repair vehicle."

Likely to Recommend

They always do great work for us

Repair Quality

Job, well done.

Customer Service

Good job

My Experience

Awesome job. Thank you

My Experience

I could not be happier with the experience I had using Jim Winter’s body shop. I was kept informed and updated on a daily basis. My car was finished faster than what I had anticipated.

Likely to Recommend

Repair Quality

I could not be happier with my experience with the Body Shop at Jim Winter. I was either texted or called daily with updates on my car’s repair. It was also done faster than I had expected. I highly recommend Jim Winter for car repairs!

Customer Service

My Experience

The body shop did a great job repairing my car and the office staff was very nice and friendly.

My Experience

Everybody was professional got my car in and out in a extremely fashionable time. The workmanship was great. I have no complaints. Keep up the good work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the updates on the repairs. Every member of the team that I have talked with or had some type of interaction with have been friendly and very polite, even when I come in at two minutes to closing. Definitely a five star crew. Thank you for taking such good care of my vehicle. It’s appreciated.

My Experience

Initially, looks like you guys have done another exceptional job appreciate your attention thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jim Winter made my experience seamless. They had excellent communication throughout the entire repair process. I highly recommend Jim Winter.

My Experience

Jeff, the service manager did an outstanding job and seeing that things were taken care of. The collision shop area and the mechanics and the paint shop all did an outstanding job and put my car back together just like it was.

My Experience

Great communication, quality work, and good customer service. They’ve taken good care of me both times I’ve been there this year!

My Experience

Love the daily texts of what's going on with the process! Love the professionalism!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely wonderful customer service! Kept me in informed, and did a phenomenal job fixing my car! Very satisfied!

Likely to Recommend

Highly recommend

Repair Quality

Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice job!

Customer Service

Excellent every step of the way.

My Experience

From the time we dropped off our car and met with Aaliyah to the communication we got daily we couldn't be more impressed. The car was finished earlier than expected and looked great and the car was washed too. We highly recommend Jim Winter collision and body shop. Sincerely [email protected]

Likely to Recommend

Very professional place to take your car from the check in, handling the insurance company, to calling or texting daily to give updates and the quality of the work done in the body shop.

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Did a fantastic job. My car looks amazing. Kept me updated with daily communication also

Customer Service

Returned Clean

My Experience

Thank you for the prompt and thorough work on my Envista!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean