Gerber Collision & Glass - Jackson/Airport Rd.

4.8 (1,515reviews)
98%
2596 Airport Rd,  Jackson,  MI  49202

Gerber Collision & Glass - Jackson offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Nissan

Reviews (1,515)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A piece of the molding looks like it is loose

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paneling above the driver's side tire is starting to come off after just 3 days from picking my SUV up from repair and when I called to inform the Rep. about the issue, he asked me to bring it in for repair that same day, but when I got there, he told me that it didnt look like it needed repair, in which I had to show him the difference between the driver's side and the passenger's side, he then informed me that he didn't have any technicians there to fix it and that I'd have to bring it back on Monday.

Customer Service

The paneling above the driver's side tire is starting to come off after just 3 days from picking my SUV up from repair and when I called to inform the Rep. about the issue, he asked me to bring it in for repair that same day, but when I got there, he told me that it didnt look like it needed repair, in which I had to show him the difference between the driver's side and the passenger's side, he then informed me that he didn't have any technicians there to fix it and that I'd have to bring it back on Monday.

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the job they did on my MB and also buy how friendly and responsive the staff was

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Worked around my schedule

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

You will always be at the top of my list.

Repair Quality

Your team exceeded my expectations on every level. It began on the day when I brought my car in for an estimate. Your assessor took almost a dozen pictures for about 20 minutes. All your competition took only 1 photo. They all came in lower. But when I told this to the insurance company, they chose you. You said what you were going to do, then you did what you said. I couldn't ask for more.

Customer Service

Returned Clean

My Experience

Your team was awesome.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean