Gerber Collision & Glass - Jonesboro/Stone St.

4.9 (160reviews)
97%
1720 Stone Street,  Jonesboro,  AR  72401

In operation 85 years.

Gerber Collision & Glass - Jonesboro/Stone St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (160)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing Service!!! Great job! Would recommend them to anyone! Lilly at the front desk is kind and reliable. She has outstanding Customer Service!

Customer Service

Fantastic!

Returned Clean

My Experience

Everything looks good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely!

Repair Quality

Friendly, prompted, detailed service!! We’re very satisfied with the work they done for us!!

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication. They worked with the insurance company directly to resolve many issues not included in the original adjuster's estimate. Excellent experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lily was kind and helpful, y'all have good communication / updates, and the work was perfect and completed quick!

Likely to Recommend

Repair Quality

Perfect!

Customer Service

Lily was kind and friendly and their communication / updates were great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was an absolutely fantastic group of people to work with from beginning to end. My vehicle was finished in two weeks; during that time I was kept in the loop at all times between Colby and incoming texts. There is another extremely important characteristic this company embodies and that is their overall humanity. It is so totally rare to find any business that truly cares for the personal problems that occur in your life. The type of problem that affects their income and yours, but totally to my surprise, when a setback for me happened unexpectedly; I called and explained the situation and was told they would have to go to management. In less than 30 minutes I was called back with a completely unexpected solution. This is NOT what we get from businesses these days but it DID HAPPEN with the kindness and caring of this company. In closing I would like to say it is my hope to not have another accident but if it happens, tome or one of my family members or friends, then I would not hesitate using and/ or recommending GERBER COLLISION & GLASS again. Nikki

Likely to Recommend

Repair Quality

Everything looks like nothing happen and the vehicle is running good

Customer Service

Returned Clean

My Experience

I was really impressed all around. The clear, prompt communication about repair status was really appreciated. The cleanliness of the shop was also something I noticed, and Lily went above and beyond and gave me a ride to the rental store. Everyone was very professional and knowledgeable, and they finished the repairs quickly. Great experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The job was done in stellar time and the updated communication while my truck was in the wash awesome!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a wonderful job on my car.

Customer Service

Very satisfied. I was able to get my car a couple days earlier than what they had said.

Returned Clean