Gerber Collision & Glass - Kenner/2118 Kenner Ave.

4.9 (227reviews)
98%
2118 Kenner Ave,  Kenner,  LA  70062
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Gerber Collision & Glass - Kenner/2118 Kenner Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (227)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles looked brand new after repairs. The professionalism and friendliness of the staff are frequently highlighted, with customers appreciating the welcoming atmosphere. Communication stands out as a key strength, as customers valued being kept informed throughout the repair process via calls and texts. Timeliness is another major positive, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including parts quality delays, clearer cost transparency, and more responsive follow-up on warranty concerns, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... appeared brand new after they were finished fixing it. There is no better collision and glass center in the area!" Read more
"... insurance and made the process easy and stress-free. The work was done promptly and professionally. Highly recommend Gerber Auto Glass." Read more
"... They worked hard to get me my vehicle back fast. My vehicle looks like new again. I am definitely going to recommend people I know to them. They were amazing! ..." Read more
"The staff was so kind and caring—they turned a frustrating wreck into a much easier and even pleasant experience. Will highly recommended ..." Read more
"... happy with the work done on my car! The team was very kind, professional, and kept me informed every step of the way. It made the whole experience smooth and ..." Read more
"My vehicle was ready long before any other shop would have had it out."
"... in touch the whole time during the repair and also finished ahead of time . Beautiful work also." Read more
"10 days early! Amazing."
"My Volvo was ready four days ahead of schedule"
"Professional service. Finished way ahead of schedule. Always quick and efficient."
"They did an excellent job communicating throughout the whole process. They were accurate with their word ..." Read more
"The repair shop kept me informed via texts as to the process so I knew exactly when my car was expected to be completed."
"The work was perfect and my car was cleaned. The communication from beginning to end was excellent. Thank you"
"... I have no idea of repair costs. What I can say is I was kept informed as to the progress of the repairs and somehow my car was ready almost 10 days early. ..." Read more
"Handled my car with TLC & kept me informed & updated weekly, very impressed with the entire process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and nice

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very professional

Repair Quality

Glass work was perfect, I had no complaints.

Customer Service

Treated me with respect.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work. The staff was very friendly and professional. They were ably to get my vehicle completed ahead of schedule.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service and great repair with a helpful customer service

Likely to Recommend

Good service

Repair Quality

Fast reliable service and excellent staff

Customer Service

Good service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job everyone in the office is very nice

Customer Service

Everyone in an office was very nice. My truck looks great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Thanks for a great job done quickly!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was so great and understanding with my situation. They updated me every step of the way and not only did my car have it's issue fixed, but they cleaned it! It looked as good as new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Kept me informed to what was going on and had my car ready thr day they said it would be ready.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very nice employees

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was very nice and helpful, and kept me informed of the progress throughout the process. The staff went out of their way to help me with any issues that I had.

Likely to Recommend

Repair Quality

I TOTALLY love the work but too bad your supplier sent not quality parts for the job the first time!

Customer Service

Wonderful of beyond the job with the inside cleaning!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work as always and super fast this time! Thanks David!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was great! We loved the way y’all took care of everything, from calling us to come in, taking care of the rental car, the communication and the repair. Everyone we came in contact with was amazing! You will be highly recommended! Thank you!

Likely to Recommend

Repair Quality

Everything and everyone was great! Will be highly recommended!

Customer Service

Everyone was great!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely will recommend

Repair Quality

Everyone here was very polite friendly and professional. They worked hard to get me my vehicle back fast. My vehicle looks like new again. I am definitely going to recommend people I know to them. They were amazing! I’ll go back to them in the future if needed

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Greatly appreciate the service by the team at Gerber collision on Kenner Ave. Lauren and Julia are phenomenal people and do a great job of keeping you in the loop throughout the process. Highly recommend!

My Experience

Likely to Recommend

Repair Quality

They did an excellent job on my car Repair

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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