Gerber Collision & Glass - Kenner/2118 Kenner Ave.

4.9 (247reviews)
99%
2118 Kenner Ave,  Kenner,  LA  70062
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Gerber Collision & Glass - Kenner/2118 Kenner Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (247)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptionally high standard, often leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns around parts quality from suppliers and communication delays, as noted directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... appeared brand new after they were finished fixing it. There is no better collision and glass center in the area!" Read more
"... insurance and made the process easy and stress-free. The work was done promptly and professionally. Highly recommend Gerber Auto Glass." Read more
"I'm extremely happy with the work done on my car! The team was very kind, professional, and kept me ..." Read more
"Professional service. Fast. Efficient. Clean facility. Great experience."
"... They worked hard to get me my vehicle back fast. My vehicle looks like new again. I am definitely going to recommend people I know to them. They were amazing! ..." Read more
"Job was done in record time and they did a fabulous job. Staff was very pleasant to work with. I would definitely ..." Read more
"My vehicle was ready long before any other shop would have had it out."
"... informed as to the progress of the repairs and somehow my car was ready almost 10 days early. The repairs made a 13 year old vehicle look new." Read more
"Extremely satisfied that my car was finished earlier than I expected."
"My vehicle was ready before the estimated time"
"The repair shop kept me informed via texts as to the process so I knew exactly when my car was expected to be ..." Read more
"They did an excellent job communicating throughout the whole process. They were accurate with their word everytime."
"... service was outstanding from start to finish. Their communication was clear, timely, and professional, and they went above and beyond to work directly ..." Read more
"... Gerber was efficient and communication was on point. They called me twice a week to update me, they had enterprise to come pick me up from the ..." Read more
"The work was perfect and my car was cleaned. The communication from beginning to end was excellent. Thank you"

My Experience

Everything was a 100+

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was very friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will recommend

Repair Quality

Great service, very helpful with insurance.

Customer Service

Staff was very professional, friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a good a job on my vehicle,I’ll refer them to anyone.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was very helpful throughout. Kept me up to date with everything, made it all easy to understand and simple to follow.

Customer Service

Everyone was very helpful throughout. Kept me up to date with everything, made it all easy to understand and simple to follow.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the initial intake Gerber was efficient and communication was on point. They called me twice a week to update me, they had enterprise to come pick me up from the collision site. They were polite and professional. They took my truck back and got to work immediately. When it was complete they did a walk through with us and everything was exactly what we expected. 10/10 highly recommend.

Likely to Recommend

We love it over at Gerber

Repair Quality

Everything was great from inception. Communication on point.

Customer Service

Communication superb

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Attentive, friendly, great customer service.

Customer Service

Great costumer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service!!

Likely to Recommend

Repair Quality

I am very pleased with the outstanding customer service provided from the entire staff at Gerber Collision in Rivertown... Payton and Ashlyn called and provided me with weekly updates on the process of my vehicle repairs ; which was greatly appreciated . The repairman did an AWESOME JOB WITH THE REPAIRS and they also detailed it... My vehicle was shinning like new money when it was delivered to me... Thank you Gerber Collision Crew for rendering OUTSTANDING SERVICE... STEPHANIE CURRY-MILLER

Customer Service

Outstanding customer service provided from the entire staff..

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair work is over the top. Top notch

Customer Service

Checking in my vehicle was quick and easy. The estimate was quick and they worked with my insurance carrier really well

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Recovered my vehicle in better condition than before in such a timely manner !

My Experience

Very responsive. Great communication. Great service!

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You kept me informed through the whole process. I was very pleased with speed and quality of work you performed for me. Definitely would recommend Gerber Collision & Glass to everyone I know.

Likely to Recommend

Yes I will definitely recommend Gerber Collision & Glass.

Repair Quality

Extremely pleased with my car repairs. It is like the accident never happened.

Customer Service

The customer service was good. The office staff were very courteous. They assisted me in locating a rental car. I greatly appreciated the staff.

Kept me Informed?

Yes

Ready on Time?

Yes

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