Gerber Collision & Glass - Kenner

4.9 (3,205reviews)
98%
1601 22nd St,  Kenner,  LA  70062
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Kenner offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan
Call
Email

Reviews (3,205)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked as good as new or better than before. The professionalism and friendliness of the entire staff received widespread acclaim. Communication was a standout strength, with customers appreciating daily text updates that kept them informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor delays due to parts availability or other factors, and one noted incomplete repair work, reflecting areas customers feel could be refined further.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The quality of repairs was absolutely excellent. I was very pleased with the quality of work performed ..." Read more
"I had front end damage to my car. Gerber restored my car to better than its condition prior to the accident."
"Gerber did a fantastic job on my car. You can't tell it was in an accident. Definitely first class service and worked well with ..." Read more
"Would recommend Gerber to anyone the quality of work is outstanding"
"Beautiful... my Honda looks new again! :"
"My vehicle was ready before the date that was said. When I couldnt get there right away to pick it up, ..." Read more
"I came in on Monday and they finished so quick and efficient I was back in my car Wednesday evening they did amazing work would come back again ..." Read more
"Service was fast."
"... progress of repairs. An estimated date is given and Ive never experienced it to go beyond that date." Read more
"... numerous updates on the status of the repair. And it was done 4 days earlier than expected" Read more
"It was nice to get an update at each step of the repair"
"... to fully explain everything that was going on and the way they keep you updated throughout the process" Read more
"Very fast and professional. Was great the way they kept me updated throughout with little text messages. Picked it up when they said it would be ready and ..." Read more
"Text messages each day on the update"
"I was informed about the back order but only when I called"

My Experience

Likely to Recommend

Repair Quality

The emblem that belongs on my vehicle wasn’t reapplied. We were told that someone would call to have us come back and that call never came. I called to inquire and was left on hold for nearly 5 minutes.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

They gave me a tire that don’t match The other tires and the body work is okay but the new plastic grill looks tacky

Customer Service

They gave me a mismatched tire

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair is fine as far as I can tell. But when I received my car back the inside of the door and the window had black gasket cement smeared all over it. Also, my automatic window no longer works.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

All good so far good service with a smile

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great experience overall!

Repair Quality

Working with the Gerber team was an absolute pleasure. The receptionist made the insurance process easy to understand right from the start. Afterward, the manager explained both current and prior collision damage in simple, plain terms. Outstanding customer service from start to finish!

Customer Service

Working with the Gerber team was an absolute pleasure. The receptionist made the insurance process easy to understand right from the start. Afterward, the manager explained both current and prior collision damage in simple, plain terms. Outstanding customer service from start to finish!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair looks great. Everything went as promised snd will use them in the future and recommend to others. Very professional

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The job was done to perfection, and sooner than promised. Larry was very helpful and professional. I can’t remember the other employees names, but they were all personable and helpful

Likely to Recommend

Repair Quality

The repair was done to perfection and sooner than promised! Larry was very professional as were all the employees that I met.

Customer Service

The repair was done to perfection and sooner than promised! Larry was very professional as were all the employees that I met.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber was extremely professional, courteous and considerate in making sure the process was smooth and uneventful. Gerber kept me updated and answered any questions or concerns I had. The truck Repairs were completed as scheduled. The finished product was outstanding, better than I anticipated. Well. Pleased and satisfied with the end result. Shout out to Larry, GM. And the entire staff. Thank you Gerber!

Likely to Recommend

Repair Quality

My experience at Gerber was outstanding. Larry, GM and the entire staff was professional and courteous as well . My truck was completed as scheduled. Repairs look great. Well satisfied. Thank you Gerber!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job !

Likely to Recommend

Definitely!

Repair Quality

Great job done

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The place was clean, everyone was curtius. I dropped my car off and a van was there waiting to take me to get a rental. When I was notified that my car was ready and that I could drop my rental off there, that was great to me. First Class!

My Experience

Did a great job and got my vehicle back to me quickly. High praise.

Likely to Recommend

Would definitely recommend

Repair Quality

Did a fantastic job andvwere super friendly and professional.

Customer Service

Super friendly staff

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire staff was very polite. Constant update communication. Excellent job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I worked with Larry. He was very attentive and responsive. A wonderful job was done.

Likely to Recommend

Repair Quality

Great work, great people

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 3,205

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Kenner  |  70062