Gerber Collision & Glass - LA Crosse
In operation 85 years.
Gerber Collision & Glass - La Crosse offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks good. Relatively timely manner.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went as described by Troy. Seamless, and a pleasant experience during a stressful situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went very well. There was one dent that didn’t get fully repaired, due to its location. No fault of anyone. Gerber was really great to work with. I’d use them sgain, but hope I don’t have to.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There was a week long break on communication about the repair..Was called on a Thurs and told it would most likely be done the next day..never heard a status update until I called the next Thurs.so it was done a week longer than expected..But the car looks great and everyone was friendly.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
People were nice, but I had to call for an update. They didn’t seem to be planning on calling to let me know my vehicle would need to stay over the weekend as they needed to order parts
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Appreciate Troy and his help, along w/the female office lady who I forgot her name. Sorry
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Like getting emails on the hole process of the repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quick service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great communication and customer service.
Repair Quality - 3.5/5.0 -
It was very frustrating trying to get my vehicle repaired because Gerber was waiting for Progressive to get their paperwork done which always lacked and delayed everything initially,
Customer Service - 4.0/5.0 -
They didn’t know when progressive reps could look at my car even though they could get me in themselves
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I appreciated the consistent quality of customer service received from Troy in his endeavors to work with my insurance company to get my car back in the road
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the team at Gerber. I was treated with respect and honesty. They were super helpful and answered all my annoying questions.