Gerber Collision & Glass - Labelle

4.8 (827reviews)
96%
770 E Cowboy Way,  Labelle,  FL  33935

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - LaBelle offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (827)

My Experience

great job we are satisfied with the job that was drone on our Kia thank you so much

My Experience

My rim is a different color and my paint looks very blotchy. My boyfriend said it’s called orange pill. Where the paint job looks like an orange pill. Who can I speak with about trying to get it fixed?

Likely to Recommend

Repair Quality

Looks Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Vehicle was repaired and left in unacceptable condition with rubbing compound all over it. I made them clean it properly. Windshield was not repaired properly was supposed to be replaced but due to cost they patched it and still not repaired properly. I cleaned the vehicle for 2 hours when I brought it home to get back in top condition.

Repair Quality

Headlight was replaced with OEM I had to request this due to aftermarket is cheaper and not the same quality. Headlight and hood looked great. Windshield was not too good at all. Windshield should have been replaced at time of repair. Instead repaired due to cost. Gerber was only given a certain amount to fix the vehicle but windshield was not fixed properly.

Customer Service

Service was good. Ollie and Daisy very nice.

My Experience

Awesome experience. Very satisfied. They kept us informed and the customer service was top notch.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already told couple friends and my niece how quick Gerber collision & Glass got my truck done

Repair Quality

The Service was Very Professional and of Great Quality

Customer Service

The Service was Very Professional and of Great Quality

Returned Clean

Likely to Recommend

Repair Quality

Kept me informed and got it back in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Will not recommend.

Repair Quality

Honestly it was a really confusing and such a pain. I feel like I was constantly lied to about the status of my car and that Gerber wasn’t good about answering phones or dealing with customers. I should not have had someone call me to interrogate me about someone else’s 1 star review. It is inappropriate and condescending. The estimator was not helpful at the end of the process by not communicating about insurance “issues” and then shoving the paperwork at us and telling us to leave. I felt like it was very childish and I was made to feel bad about it when I did nothing wrong but ask questions. I stand by my review and hope that Gerber treats customers better. Princess with temper was amazing and very helpful throughout the entire process.

Customer Service

In the beginning I couldn’t get anyone to answer my calls. At the end of the service, the estimator threw my paperwork at me and told us to leave without explaining anything. He called to harass me about a 1 star review someone else made.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Location caused delays on my repairs, and this caused me to have to cover the cost of a rental for a extra week or more.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Particularmente a mí no me gustó el trato

Repair Quality

Amén, particularmente no me gustó la comunicación con ellos. Cuando fui a reclamarle algo que pensé que estaba mal, no me gustó la forma que me contestó. Yo creo que él se le pagó por esos servicios y ese no es la forma de tratar a los clientes. es difícil de comunicarse con ellos, ya que yo no hablan español y la secretaria dice que no puede hacer Translator

Customer Service

El Servicio Al Cliente es muy importante

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They called me every day or two about the progress of my Jeep Wrangler and they did a great job. I will not want to go anywhere else.

Likely to Recommend

Repair Quality

Oliver call me every day or two to keep me up on the progress of my jeep. They did an amazing job. I would not go anywhere else they even clean the inside.

Customer Service

The best job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

I tell all my friends about Gerber how nice the shop is

Repair Quality

Oliver and his Associates are very congenial easy to work with their shop is an excellent very clean place. I was very pleased and treated very nicely. I’d like to thank them so much for making everything so easy for me.

Customer Service

Customer service was very nice and how many times I called they were always there to help me. I like to thank them very much for making life easy.

Returned Clean