Gerber Collision & Glass - Lafayette/Johnston St.

My Experience - 5.0/5.0 -

Very good job! I am happy!

My Experience - 5.0/5.0 -

I found that everything was done in a very professional way, nothing was out of place or damaged. Every team member I spoke with or just passed by spoke with kindness and respect.

My Experience - 5.0/5.0 -

The nice girl Janae I think her name is, was absolutely amazing throughout this whole experience. Top Notch customer service!!! Such a great value to your company!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

You all did a great job, Kohl thanks for the great communication and keeping me well informed of the process. I will definitely recommend Gerber for service inquiries from anyone asking for recommendations. 😀

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job, great communication, Kohl kept me well informed of the process with my vehicle.

Returned Clean

My Experience - 5.0/5.0 -

They were great. Communication was great. Jnay Arnold was great. Couldn’t have anyone better. Someone was there every stepping of the way

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great service. Great communication. Jnay was on top of everything

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

I was so pleased with the text updates! And my vehicle was repaired in a very timely manner. I appreciate how great my car looks. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work, the communication, the time frame all top notch. Made the process super easy and and worry free.

Customer Service - 5.0/5.0 -

JNay is the absolute best!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

The repair was good but i had a scuff on my door that wasn't there before dropoff.

Customer Service - 5.0/5.0 -

The customer service was fine.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jnay was extremely sweet the entire time I never felt alone or as if I didn’t know what my car was going through.

Likely to Recommend - 5.0/5.0 -

I would specifically recommend JNay. They were so quick and she was so comforting and calm.

Repair Quality - 5.0/5.0 -

JNay was so sweet and treated my car as her own. I was never lost after it got to the shop and I was always being updated.

Customer Service - 5.0/5.0 -

The front desk was always super sweet and I never felt talked down to or less smart even though I don’t know much about a car.

Likely to Recommend - 5.0/5.0 -

Already telling others about the excellent job that was done

Repair Quality - 5.0/5.0 -

The work on my car was done beautifully.

Customer Service - 5.0/5.0 -

Customer Service was excellent. Everyone was so kind and went above and beyond to help me and explain things to me.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and communication extremely recommended!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Looks brand new, amazing work!

My Experience - 5.0/5.0 -

I would get a text everyday about the progress on my vehicle. Everyone was very professional and knowledgeable about the repairs on my vehicle. Kohl Guilbeau was very knowledgeable and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were great to work with. My daughter who is 18 was the contact for this repair and they were patient and understanding of her lack of knowledge. Repairs were completed before promised date. All around good experience

Customer Service - 5.0/5.0

My Experience - 5.0/5.0