Gerber Collision & Glass - Lafayette/E Simcoe St.

4.8 (622reviews)
98%
900 E Simcoe St,  Lafayette,  LA  70501

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Lafayette / E Simcoe St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Nissan

Reviews (622)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with regular updates via text and phone calls keeping customers well-informed at every step. Timeliness is a major strength, with numerous customers reporting their vehicles were ready ahead of schedule. The quality of repairs consistently exceeds expectations, with many describing their vehicles as looking brand new or better than original condition. While a few minor issues were noted regarding missed details during final inspections and occasional communication concerns, the overwhelming majority express complete satisfaction and strong willingness to recommend the shop to family and friends.
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"... 25 vehicles and Ive had work done at other shops. Gerbers customer service, communication, and quality of work far surpass their competition. I look forward ..." Read more
"Great customer service, extremely fast repair ,excellent work. The whole team deserves a giant ..." Read more
"Missed work on final check. Unsatisfied with post inspection before it goes to the customer"
"Was ready 3 days before the estimated end date!"
"about a day before it was suppose to be fixed"
"Ahead of time!"
"Was ready before promised."
"It was finished way before I had anticipated !"
"Bi-weekly updates so I never had to wonder what was going on….excellent!"
"Delayed occurred but it was no fault of Gerber. They kept me in the loop on parts that were waiting to be delivered and all. Not once did I have to call ..." Read more
"From start to finish my experience with world class. The communication level was fantastic. I never once wondered what was gonna happen next ..." Read more
"... called they were happy to answer my questions and kept me informed by Text and Phone Calls! Means a lot to Myself to be able to talk to a person ..." Read more
"When inquiring about my car your receptionist was not very pleasant on the phone when I called. Im able to take my car wherever I ..." Read more

My Experience

Corey and Ross were very helpful and easy to work with. Every time I called, Cathy? (sorry, I can’t remember her name!) was also very helpful and kind. They kept me up to date with everything as it happened and quickly answered any questions I had.

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Based on my experience, I would recommend Gerber Collision for minor body repairs. However, I cannot speak to the quality of repairs for vehicles with extensive or severe damage, as I did not have that type of repair completed.

Repair Quality

Gerber Collision made my repair experience seamless from start to finish. They kept me informed throughout the entire process, completed the repairs ahead of schedule, provided clear and upfront information about all costs, and set realistic expectations for the repair timeline.

Customer Service

Returned Clean

My Experience

Corey sent me updates constantly regarding updates on my vehicle. 10/10 communication. My vehicle looks brand new.

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Very satisfied recommend you highly.

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10great service

Customer Service

My Experience

I had a great experience. The staff were all helpful and pleasant. Ross, especially, went above and beyond with great communication and customer service

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Repair Quality

Everyone was helpful and pleasant. Ross was especially helpful, kept me updated and got my car taken care of quickly. The repair looks great!

Customer Service

Returned Clean

My Experience

Had a long list of issues with insurance but once I got to Gerber on Simcoe St, Lafayette, it was smooth sailing. Unbelievable how kind & concerned staff was. So friendly & understanding. Got me lined up quickly, kept me updated along the way & delivered as promised. Great job!! Highly recommend this shop to anyone. Great team. Rate 10/10 πŸ‘πŸ‘

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Very professional and very prompt. Corey and team did a fantastic job from start to finish.

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Excellent service

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Beautiful job Thanks

Customer Service

Kept me updated

Returned Clean

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Yes I would recommend a friend

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I do appreciate a good job that was done on my vehicle

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My Experience

The folks at Gerber on Simcoe were very professional and kept me updated throughout the entire process. It was a great experience!

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My Experience

Time that it took was way less than promised which is excellent! Parts were ordered prior to my appt and everyone was professional and friendly!

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Timing of repairs were unbelievable! Excellent work professionalism and friendly employees all the way through! Will refer you out!!

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Amazing customer service

Returned Clean

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Repair Quality

Everything was excellent

Customer Service

Everything was excellent

Returned Clean