Gerber Collision & Glass - Lafayette/E Simcoe St.

4.9 (655reviews)
98%
900 E Simcoe St,  Lafayette,  LA  70501

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Lafayette / E Simcoe St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Nissan

Reviews (655)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and high-quality repairs that often left vehicles looking brand new. Many highlighted outstanding communication, with regular text and phone updates keeping them informed throughout the repair process. Repairs were frequently completed ahead of schedule, exceeding customer expectations on timeliness. Repeat customers expressed strong loyalty, and many enthusiastically recommended the shop to family and friends. A few customers noted minor areas for improvement, including occasional cosmetic finishing touches such as paint blending, final vehicle cleaning before return, and ensuring all components are properly reconnected post-repair - all observations shared directly by customers in their feedback.
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"... shops. Gerbers customer service, communication, and quality of work far surpass their competition. I look forward to using them in the future for my ..." Read more
"... They kept me informed throughout the entire process, completed the repairs ahead of schedule, provided clear and upfront information about all costs, and set ..." Read more
"Excellent BODY work. Professional Employees Amazing kor AGAIN"
"Workmanship and customer service were both excellent. From the lobby to the shop, property was clean and ..." Read more
"I signed papers before I saw the work and had to point out unsatisfactory work after outside in the lot. ..." Read more
"Time that it took was way less than promised which is excellent! Parts were ordered prior to my appt and everyone ..." Read more
"about a day before it was suppose to be fixed"
"Was ready 3 days before the estimated end date!"
"Ahead of time!"
"The job done was phenomal and the bedliner is better than its original. I am beyond satisified the work done and the quick ..." Read more
"... start to finish my experience with world class. The communication level was fantastic. I never once wondered what was gonna happen next I was kept in the loop ..." Read more
"Excellent Daily updates on the work being done ."
"... They made the full experience easy and simple. They updated me every step of the since starting the process." Read more
"The service provided was EXCELLENT. The technicians kept me informed every step of the way on the progress of my car."
"Bi-weekly updates so I never had to wonder what was going on….excellent!"

My Experience

I am always absolutely satisfied with repairs performed on my vehicles. I would not go anywhere else for any reason. It’s not just the excellent craftsmanship, it’s also how courteous everyone is from the estimator to the actual technicians. I always feel like I’m being treated like family when I’m there. I’d go visit if no one would be weirded out. 😂🤣😆 Thank you!

Likely to Recommend

Repair Quality

I was always satisfied when they were great work job done

Customer Service

Returned Clean

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Repair Quality

Corey and his team were very responsive and sent weekly updates on our vehicle.

Customer Service

The weekly updates and phone calls were very much appreciated.

Returned Clean

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Repair Quality

Everyone was very nice, they kept me informed throughout the process and I had no problem with them at all. It was a very nice experience.

Customer Service

Everyone was very nice, they kept me informed throughout the process and I had no problem with them at all. It was a very nice experience.

Returned Clean

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My Experience

Yall were amazing and very friendly, and worked with me above an beyond. Thank you.

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Repair Quality

Sara and the crew are excellent people to deal with for damage repairs

Customer Service

Returned Clean

My Experience

Everyone I dealt with was kind & accommodating & they did an excellent job.

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Repair Quality

My car was done sooner than expected and they were so friendly!

Customer Service

My Experience

The entire staff at Gerber was absolutely wonderful to work with. They answered every question that I had. The work was done completely and very quickly. I would highly recommend Gerber to anyone looking for quality and quick work. I am very pleased with the work completed .

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Customer Service

Service took longer than expected

Returned Clean

My Experience

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Repair Quality

Car looks great. Thanks.

Customer Service

Returned Clean

My Experience

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Repair Quality

The office staff were all very courteous, professional and helpful.

Customer Service

Returned Clean

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Returned Clean

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My Experience

Everyone was so nice and completed the work on my car as promised in a timely manner. Great experience. Thanks!

My Experience

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Repair Quality

Customer Service