C&R Collision Repair

4.8 (4,219reviews)
98%
2774 NE Evangeline Thruway,  Lafayette,  LA  70507
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Shop AssistantSparkles

In operation 38 years, 30 years at this location.

C&R Collision Repair is a paint and body shop that has been serving Lafayette and the Acadiana Area for over 20 years. Our goal is to achieve the highest level of customer satisfaction possible and to provide our customers with the best possible repair to their vehicle, from the estimate to delivery.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Volkswagen

Reviews (4,219)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs that restored vehicles to like-new condition. The proactive communication through text and phone updates was frequently celebrated, with customers appreciating not having to follow up on repair status. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The complimentary vehicle cleaning upon pickup was a recurring positive highlight. A small number of customers noted areas for improvement directly from their experiences, including occasional incomplete reassembly of parts, unresolved mechanical issues post-repair, and isolated cleanliness concerns upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
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"... contacted C & R until we picked it up after repairs . The customer service was above and beyond our expectations!!" Read more
"... professionalism, the caring personnel and honest. Top notch repair center! Im grateful for C&R!" Read more
"... single person I interacted with at C&R Collision was speedy, precise, polite, professional and top notch. I absolutely recommend C&R Collision for repair ..." Read more
"... amazing. Not only were they completely transparent, they also communicate. They completed the work a day early and the work was amazing! I would recommend them ..." Read more
"Excellent customer service, very professional...Great attitudes. Also, the work is second to none."
"... satisfied with the quality work and professionalism! My vehicle was in and out of the shop in two days. Highly recommend Cnr Collision to all my friends." Read more
"Excellent communication and the work was done before the estimated completion date! Car was detailed beautifully"
"Actually several days sooner than expected. Another great experience!"
"They knew I was on a time crunch and they made it happen Im greatful"
"Actually, it was ready a week before the expected completion date!"
"... were amazing. They were friendly and knowledgeable. I was updated daily about the progress of my vehicle. My turnaround time to repair my vehicle was fast. ..." Read more
"Texts with updates. Loved not having to call and check the status."
"... customer service provided was exceptional, and the daily text message updates ensured excellent transparency throughout the process." Read more
"I received great communication & text messages regarding the status of my SUV. My vehicle was only three months ..." Read more
"The process was very smooth. Wonderful communication from start to finish. The repair looks beautiful."

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YES YES

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Grand Rising, the staff was extremely phenomenal. I would recommend your to anyone who needs anything done to their vehicle. Again thank you all and God bless

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Great

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Great communication and awesome work!

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Great communication and awesome work!

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Very pleasant experience

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My Experience

From the beginning of my experience with CNR, every employee I interacted with was extremely friendly, knowledgeable, and professional. I was consistently impressed by the level of service and care I received throughout the process. I’ve already recommended CNR to others and even spoke with my insurance company to let them know how impressed I was with my experience. Thank you again for the outstanding service!

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Have already recommended even before vehicles completion due to outstanding customer service

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Work on vehicle looks great!

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Customer service was exceptional!

Returned Clean

My Experience

They have a very explanatory process from beginning to end. I’ve encountered no surprises, they kept me informed on a daily basis as to the progress with my vehicle. I need an assistance on two different matters. The staff is extremely helpful. This is my second experience with this repair center.I’m thoroughly satisfied. I recommend this to anyone.

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100% satisfied. They did an excellent job.

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My experience with CR was very easy. Everyone was very nice and cooperative, and I would recommend anyone to use their service.

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everyone at Cand R were very helpful and did a great job on my car. I would recommend their service to anyone needing repairs!

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