Gerber Collision & Glass - Lafayette/Johnston St.

4.9 (2,082reviews)
97%
6885 Johnston St,  Lafayette,  LA  70503

In operation 81 years, 8 years at this location.

Gerber Collision & Glass - Lafayette offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,082)

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My Experience

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My Experience

Great job, love the people. They do great work.

My Experience

Gerber does absolutely phenomenal work! This isn’t the first time I’ve had work done with Gerber! I highly highly recommend Gerber for body work! My car has never looked better! Looks brand new! From the first initial call up to the day I picked my car up was a dream! The staff was super sweet and friendly! They go above and beyond for their customers! Will never trust another body shop with my car!

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My Experience

Excellent service and will continue to utilize and recommend them to all my associates.

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The experience was great and fast. This is the 3rd request?

Customer Service

Perfect customer service.

Returned Clean

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Repair Quality

still a little loose with plastic welding but paint looks perfect

Customer Service

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My Experience

Satisfied. A little disappointed small things were missed on initial repair. Glad it was resolved completely on second repair visit. Will recommend.

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Returned Clean

My Experience

They service was amazing

My Experience

The entire staff was very courteous and great to deal with.

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Returned Clean

My Experience

JNay has amazing customer service. She goes above and beyond for her customers. Also, thank you to the sweet guy who stayed after 5 pm, for me to get to him to for me to pick up my car! I will be telling others about your place!

Likely to Recommend

Had I not had the amazing interactions that I’ve had with JNay, I would not be going back. Thank you to JNay for stepping up for your company and showing customers how we should be treated.

Repair Quality

JNay was amazing. Her customer service is above and beyond the normal expectations. The vehicle looks really good. There is just one part that isn’t aligning correctly. I’m not sure if it’s missing a tack or something to hold the piece down, but the rest looks great.

Customer Service

The first day I walked in, the girl behind the counter was horrible. However, JNay saved the day by going above and beyond and making me feel more comfortable. If it wasn’t for JNay, I would never have gone back to your location. The first girl … who is the first persons customer sees when they walk in…barely looked up from her computer. Took several minutes to even greet me. I had to ask her if I should sit down or if I needed to stand and wait at the counter. It was a very weird and awkward few minutes. JNay came in, greeted me and helped me from there. The first girl at the computer should not be the face of your business.

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Returned Clean

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My Experience

Job well done

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Repair Quality

Not, my first time, you guy’s did work on an auto, and as before great job.

Customer Service

Great job

My Experience

I appreciate the customer service and kept me updated on my vehicle at all times thanks guys

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Returned Clean

My Experience

Best service around. Shout out too Jnay!

My Experience

Everyone who assisted us was extremely helpful and patient. They even came to rescue in the middle of a panic attack due to related stress that Gerber didnt cause.

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Repair Quality

Nice work

Customer Service

Janay was very helpful.