Gerber Collision & Glass - Lodi (Ca)

4.9 (468reviews)
96%
308 N Cherokee Ln,  Lodi,  CA  95240
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In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Lodi offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (468)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with the repair shop, consistently praising the professionalism, friendliness, and attentiveness of the staff. Many highlighted the exceptional communication, including regular phone calls and text updates throughout the repair process, which made customers feel informed and at ease. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, often cleaned inside and out as a bonus. Timeliness was a standout strength, with many repairs completed ahead of schedule, including special accommodations for customers with urgent needs. A few customers noted minor issues such as body line mismatches, delayed parts, or small unresolved items upon pickup, but these were isolated and generally handled promptly. Overall, the shop earns strong recommendations from the vast majority of its customers.
AI-Generated from reviews written in the last 12 months
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"Gerber Collision & Glass provided outstanding service from start to finish. The staff was professional, friendly, and kept me informed throughout the entire ..." Read more
"... estimators to the technicians working behind the scenes, everyone was professional, knowledgeable, and genuinely committed to doing the job right. The estimators were extremely ..." Read more
"Working with Gerber was easy and stress free. They were very professional, helpful and kind. I would recommend them to everyone. I am thankful for the positive experience they created."
"Great up front office staff to management. Techs did a fantastic job. Looks brand new! I really appreciated the help with the car rental. Made my experience ..." Read more
"The customer service was great. They kept me updated and let me know everything, and the time lines,"
"Yes I requested it to be done earlier and they made special arrangements to make that happen."
"... car look perfect like it was before it was hit and it was done before the expected due date... And washed! Great service!!!" Read more
"Absolutely wonderful!!!! From star to finish and got my car done way ahead of schedule!!!! Their kindness and professionalism is unbelievable ..." Read more
"They work very fast, vehicle was done in 24 hrs. Great work!"
"There where delays"
"The communication was EXCELLENT! Exceeded a 10."
"Gerber Collision made this process super easy. They explained everything and reached out regularly to share progress. They ensured all was complete and took only the ..." Read more
"... They kept us informed of the work to be done and called to let us know the progress and anticipated day to be done-which was exactly when they said. Our car was given ..." Read more
"... kindness and professionalism is unbelievable and their communication is exceptional!!!" Read more
"Communication was awesome, always had daily updates and work was done on or before schedule"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tony was great did awesome job on my car and was very polite and helpful

Likely to Recommend

Repair Quality

Tony did and excellent job and was very helpful

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff I met were courteous and straight forward. Estimates were done in a few minutes and there were updates about the status of repair after. The look of my car is as good as new after the repair. Thank you for the excellent job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I felt really comfortable with the personal that explain the process for , I had never had to utilize a body shop and the outcome was a great and satisfying experience again thank you for your great service

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Explain everything about the precession, I had never had a accident so they made me feel very confident thru my repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Outstanding service and quality

Repair Quality

Timely quality service

Customer Service

Kept me completely informed

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

they are exellent i m sooo happy to see my car like its was before great iob☺️☺️☺️☺️☺️ 100 % satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I can’t say enough good things about the team at this body shop. From the office estimators to the technicians working behind the scenes, everyone was professional, knowledgeable, and genuinely committed to doing the job right. The estimators were extremely helpful throughout the process. They took the time to explain everything clearly, kept me informed, and made the whole experience smooth and stress-free. Their communication and attention to detail really stood out.The technicians also deserve a huge amount of credit. The quality of their workmanship, attention to detail, and pride in what they do is clearly evident. It’s obvious that they take their work seriously and don’t cut corners.

Customer Service

I can’t say enough good things about the team at this body shop. From the office estimators to the technicians working behind the scenes, everyone was professional, knowledgeable, and genuinely committed to doing the job right. The estimators were extremely helpful throughout the process. They took the time to explain everything clearly, kept me informed, and made the whole experience smooth and stress-free. Their communication and attention to detail really stood out.The technicians also deserve a huge amount of credit. The quality of their workmanship, attention to detail, and pride in what they do is clearly evident. It’s obvious that they take their work seriously and don’t cut corners.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber Collision & Glass provided outstanding service from start to finish. The staff was professional, friendly, and kept me informed throughout the entire repair process. My vehicle was completed with excellent workmanship and returned looking great. I truly appreciate their attention to detail and customer service. I would rate my experience 10/10 and highly recommend Gerber Collision & Glass!

Customer Service

10/10 — I was extremely satisfied with the customer service. The staff was professional, courteous, helpful, and kept me informed throughout the repair process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collision made this process super easy. They explained everything and reached out regularly to share progress. They ensured all was complete and took only the necessary time to do so. Their partnership with Enterprise also made the rental car aspect of the experience very easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Expectations that where set by Gerber where not meet. Not professional and bad quility in the repair aspect. Great customer service but bad execution. No quility

Repair Quality

When I came in and meet the crew. It was told to me that everything is going to match up and to trust them. Which I did but my truck is not the same. To send the product out like that is not ok. My truck lines didn't match up and the reveals where all off.

Customer Service

The customer service was great. They kept me updated and let me know everything, and the time lines,

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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