Gerber Collision & Glass - Louisville/4164 Westpor
In operation 85 years.
Gerber Collision & Glass - Louisville/4164 Westport Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Customer Service from the front desk to the mechanics and others I dealt with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, amazing customer service and loved the text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Repairs took much longer than promised. Multiple delays. Poor communication. Would not accept a personal check.
Customer Service - 2.5/5.0 -
The people were nice, but did not deliver the vehicle as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helpful and friendly staff, good repair job, will absolutely use in the future.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car actually drives better now than BEFORE the accident. I couldn’t be happier. Great job. I will definitely recommend you to anyone needing vehicle repairs.
Likely to Recommend - 5.0/5.0 -
Not afraid to recommend them to anyone and not just for collision repairs.
Repair Quality - 4.5/5.0 -
My only problem is how long it took. But it runs and drives better than it did before the accident, so all is forgiven.
Customer Service - 5.0/5.0 -
Couldn’t be happier. My truck runs and drives better than it did before the crash. Thanks so very much for your attention to the details.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you all for the fantastic job done on the vehicle--it looks as good as new--and for how quickly the job was completed. Also, appreciate the friendliness and courteousness of the office staff--it shows that you all truly care, and I would be sure to return for future services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, superior communication and friendly team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good! Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Hi, I picked up my vehicle today, but the steering issue that was part of the original accident has not been resolved. The steering wheel is still stiff while turning and does not return to center on its own after a turn. I have to manually straighten it. Since this was one of the issues the vehicle was brought in to repair, I’d like to bring it back for inspection as soon as possible.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looked good. The window and door function properly and the paint matches. .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The quality of repair is very good and everything seems to function properly. I would give the workmanship a ten. It's just that it took almost three weeks to do the job. Scott was very courteous.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, efficient , kept me informed of progress , returned my car in a timely fashion repaired and clean.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Somehow the cost went up 1,000 with no notice
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Workmanship was great. Only problem was time - took twice the original 5-7 day estimate.