Gerber Collision & Glass - Manistee

4.8 (1,551reviews)
97%
270 E Merkey Rd,  Manistee,  MI  49660

Gerber Collision & Glass - Manistee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,551)

Likely to Recommend

Repair Quality

Very helpful, great job!

Customer Service

Very personable, always ready to answer my questions

Likely to Recommend

Repair Quality

The staff was helpful, I give them my highest recommendation.

Customer Service

The team kept us updated throughout the repair process.

My Experience

Did a great job of repairing the damage that a “Bambi” had caused to my car. I would recommend them to anyone needing collision repair work done to their car.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice.

My Experience

Great people,very friendly and professional! Fantastic work !

Likely to Recommend

Repair Quality

Great people, great work !

Customer Service

Friendly, professional people !

Likely to Recommend

Repair Quality

Very nice & professional co. To deal with. Needed car back as soon as possible. They were very prompt and recieved car back on schedule and even ahead of time .THANKS FOR YOUR PROFESSIONALISM.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had a wonderful experience very well organized excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We liked working with Dan and Cameron.

Customer Service

Returned Clean

My Experience

Everyone was so nice, and they did a great job on repairing truck. Thank you Gerber

Likely to Recommend

Repair Quality

Customer Service

Great communication and help! Beautiful results!

Returned Clean

Likely to Recommend

they are local and quick but need to work on attention to detail and fixing what they break in the process

Repair Quality

I am not sure why it is thought to be ok to return a vehicle with a part broken that was not broken before bringing it in, then telling us that we have to pay to fix said piece. It should not be the responsibility of the vehicle owner to make sure your techs are being careful when disassembling and reassembling trim. This is the second out of two times that details like this have happened. Then, instead of telling me the insurance was not going to pay for your mistake, you just wait and hope I forget.

Customer Service

Guy at the desk was great. see previous comment for the rest

Returned Clean

My Experience

The whole team was very professional throughout the whole process. We were kept in the loop every step of the way and the repairs to our vehicle were done in a very timely manner. Very happy with the service we received from Gerber collision in manistee.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Gerber bent over backwards to accommodate my schedule and I am very satisfied with the outcome.

Likely to Recommend

Repair Quality

very satisfied.... would recommend them to other customers

Customer Service

Likely to Recommend

Repair Quality

Great job on the repair but didn't put the bed cover back on quite right. There is about an inch gap between the cover and the tailgate

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service from arriving the first day from Dan at customer service counter and shortly Cameron coming to meet me and reassuring me they will take care of what needs to be done to repair damages.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean