Gerber Collision & Glass - Marble Falls

4.8 (1,935reviews)
97%
2300 9th St,  Marble Falls,  TX  78654

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Marble Falls offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,935)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular phone calls, texts, and emails keeping customers informed throughout the repair process. Timeliness was frequently highlighted as a strength, with several customers noting their vehicles were completed ahead of schedule. The complimentary detailing service was a recurring pleasant surprise, earning enthusiastic appreciation. A few customers noted delays due to parts availability and wished for more frequent updates, while one customer expressed dissatisfaction with communication consistency and missed completion dates. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... Knowledgeable. Courteous. Actually personable. The quality of the work performed is beyond expectations. Completed before promised! Imagine that! Oh yes. ..." Read more
"The team went over and beyond to get my car fix for me!"
"All those involved with the repair of our 2003 Dodge Ram did a wonderful job, for a 23 year old truck it almost ..." Read more
"Informative and excellent work! Looks like I drove it off the showroom floor!"
"... it more often with an explanation for the delay. The repair is beautiful and just like new. Glad to have my Toyota pickup back!! Thanks!!" Read more

My Experience

You guys have the best customer service! Friendly people and great quality service and the truck looks new again. Thanks!

My Experience

My Experience

Gerber kept me well informed and my vehicle was even ready faster then expected. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience. Appreciate the work done and the ease to work with the staff.

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Repair Quality

Great service! Very helpful! I would not hesitate to use them again!

Customer Service

Great service! Very helpful! I would not hesitate to use them again!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Let’s see if I get it completed and returned spotless on Friday.

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Repair Quality

Customer Service

Returned Clean

My Experience

Really pleased with how fast repairs were made, and how clean it was when I picked it up. This is the only repair shop I’ll bring my cars to.

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Customer Service

My Experience

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Repair Quality

The work was great, and they bent over backwards to get the job done as quick as they could

Customer Service

The work was great, and they bent over backwards to get the job done as quick as they could

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent work to repair our KIA! Great service, on time, quality work.

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I’m a fan!

Repair Quality

Great work! Looks perfect and out on time.

Customer Service

Everyone was informed and attentive.

My Experience

That's did a fantastic job with my car

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Repair Quality

Jeff was courteous and kept us informed about our vehicle until it was ready. They did a nice job with the repairs.

Customer Service

Returned Clean

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Repair Quality

Jeff did an outstanding job of getting our car done quickly. A quirky sense of humor was much appreciated. It was a fair price and quality work. The office manager, Rose, was most helpful in explaining our final bill. What a great team at Gerber! Hopefully we won’t have to use them again but if we do we want them servicing our vehicles. Great Job. Very satisfied with the workmanship and quality. They even washed the car before it was returned!

Customer Service

Returned Clean

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Returned Clean

My Experience

They were professional and courteous. My car looked great and was finished earlier that estimated.

My Experience

Brandon and Jeff were welcoming and friendly as soon as I walked in the door. They listened as I told them what had happened to my car, and Jeff immediately looked at it and assessed what needed to be done. He assured me that he would call me as soon as he determined the extent of damage. He and Brandon called or texted me throughout the repair. I am totally pleased with my experience at Gerber Collision. As I told them, I will recommend Gerber Collision to my family and friends. And the best part is I did not have to take it back because they did it right the first time!

Likely to Recommend

I told Jeff and Brandon that I absolutely would recommend Gerber Collison and Glass to my friends and family!

Repair Quality

Customer Service

When I walked into the shop, I was immediately greeted by Jeff with a welcoming smile and a "How can I help you?" We walked outside, and I showed him the damage to my car. He assured me they could fix it, and he would apprise me daily of the progress. Brandon joined us while we were looking at my car, and I felt very comfortable with leaving my vehicle in their care. They then called Enterprise for me to arrange the rental car. I was impressed with the customer service from beginning to end!

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Customer Service

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Repair Quality

Can’t tell the damage ever happened!

Customer Service

I was communicated with often with updates almost daily!

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Repair Quality

Service and repair were exceptional.

Customer Service

Great customer service.

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Repair Quality

Job well done

Customer Service

Friendly and efficient

Returned Clean