Gerber Collision & Glass - Marion (In)

4.7 (1,895reviews)
94%
1420 N Baldwin Ave,  Marion,  IN  46952

Gerber Collision & Glass - Marion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,895)

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Very customer friendly and the communication is great!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It has rattles now that was not there before.

Customer Service

As stated previously

Returned Clean

Likely to Recommend

Repair Quality

Very easy to work with

Customer Service

Likely to Recommend

My recommendation is not a very strong one

Repair Quality

Timing of delivery could’ve been better

Customer Service

I already answered that question

Returned Clean

My Experience

I was very pleased with the service from my first phone call to see if they had time to look at our truck through the entire process of the repairs. Everything was explained in detail and our truck was immaculate when we picked it up.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team was very fast and kept very good communication through the process. The jeep was washed swept and in better condition then they received. I feel they went above and beyond and am very thankful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Timely service. Flexible in schedule.

Customer Service

Kim was prompt and professional.

Returned Clean

My Experience

My car was so clean I was very satisfied! You did such a good job- especially after answering my questions

Likely to Recommend

I was very happy with choosing Gerber, it was recommended by my parents and I would 100% recommend!

Repair Quality

Very nice rental car and perfect for cold weather! I loved the heated seats!

Customer Service

I could call anytime and they would answer my questions- customer service was top tier 👍🏻

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome friendly straight to point and no messing around

Customer Service

She explained everything throughly and told us some details about our insurance that we didn’t know about

Returned Clean

Likely to Recommend

Really like Gerber

Repair Quality

They were very informative and helpful

Customer Service

Very helpfull

Likely to Recommend

They were professional and couldnt help that parts were delayed. Just wish they would have sd they were waiting on parts and they wld notify once they got them.

Repair Quality

Everyday for several days I was told that my car would be ready the next day. And my hood is not on correctly.

Customer Service

Customer service was very friendly and always answered any questions i had. To the best of their ability

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job to everyone at Gerber Collision & Glass my Nissan looks great. If I ever hear of anybody needing a repair shop, I will gladly send them your way. Thank you all so much.

Likely to Recommend

Repair Quality

Pleasant through every interaction.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They were super kind and friendly! They were helpful and communicated well. They ordered the wrong grill which ended up making it take a while. When I went to pick it up, my car didn’t start when I got there and they didn’t know why. There was also a warning light. They also didn’t seem to know anything about what could’ve caused it which worried me. But overall they fixed it and made it happen in the end!

Customer Service