Gerber Collision & Glass - Marion (Nc)

4.9 (1,171reviews)
97%
1722 Rutherford Rd,  Marion,  NC  28752

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Marion (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,171)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff receives frequent commendations for being professional, friendly, and knowledgeable throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and call updates that kept them informed every step of the way. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns such as minor unfinished details, parts delays, or mechanical issues upon return, reflecting areas customers feel could be further refined. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"outstanding experience! The customer service was excellent from start to finish. The staff was incredibly friendly, welcoming, and ..." Read more
"Looks great I know it was fixed correctly with no short cuts .very good quality and professional job"
"... Marion did an excellent job repairing my truck. The quality of the work was outstanding, the repairs were completed professionally, and the truck was returned exceptionally ..." Read more
"... generic parts. Transmission changes erratically. Smells like burning oil. Ac squealing. Making crazy loud roar periodically. Transmission is no good or possibly ..." Read more
"... there when I got it back beautiful job besides that they had it done a week earlier than expected I highly recommend them to anyone" Read more
"Everything was great. The job was completed in a very timely matter. Received the car back early. Thanks for a quality job. Everyone was ..." Read more
"The work on my truck was completed ahead of schedule. Quality job in record time!"
"3 days early"
"... followed up several times. I was not upset by the delay Id rather them not rush the repair and make it look nice." Read more
"... It was perfect. Everyone was so nice and helpful. I got texts to let me know where they at on the repairs. I can't thank them enough for the great job they ..." Read more
"... Gerber Collision in Marion. Staff was really great and kept me updated daily with the repair progress. I would definitely use them again. Definitely a ..." Read more
"Got frequent updates throughout the process"
"Service was great. They kept me updated on when my car would be ready. Repairs look great."
"Communication was great, we got our car back and everything works, and looks wonderful."

My Experience

Ashley was amazing from the beginning to the end. She explained everything in detail. She is great at her job. She was friendly and very knowledgeable about the process. She was so helpful and went above and beyond to help me. Sunni explained the estimate without talking over my head. She listened to my concerns and was able to answer my questions. The truck looked great and we are pleased with the work. We will definitely recommend Gerber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks amazing! Very friendly professionals. You can tell they take pride in their work.

My Experience

Looks like the repair was done well. Thank you to everyone involved.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

I am very pleased with the way it turned out this place done exceptional work, it looks brand new, thank you for everything.

My Experience

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Repair Quality

Very satisfied. Great work , kind and professional.

Customer Service

Returned Clean

My Experience

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My Experience

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Already referred someone.

Repair Quality

Everything looks great.

Customer Service

Great service.

Returned Clean

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Repair Quality

Customer Service

Very friendly and helpful

Returned Clean

My Experience

The work was top notch. They had my car dor two days. Hight quality work with a fast turn around... I am greatly pleased with the work.. thanks again

Likely to Recommend

Repair Quality

Fast service, with quality work!! Completely satisfied

Customer Service

Returned Clean

My Experience

Excellent customer service, prompt, courteous, service. I give them 10 ⭐️’s

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Gerber Collision Center in Marion did an excellent job repairing my truck. The quality of the work was outstanding, the repairs were completed professionally, and the truck was returned exceptionally clean. I really appreciate the attention to detail and the care they took throughout the process. I would definitely recommend them to anyone needing body work.

My Experience

Super fast and great service!! Everyone is so kind

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Returned Clean

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Repair Quality

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Repair Quality

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Returned Clean