Gerber Collision & Glass - Marion (Nc)

4.8 (1,210reviews)
96%
1722 Rutherford Rd,  Marion,  NC  28752

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Marion (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,210)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlighted the high-quality workmanship, with vehicles returned looking brand new, and paint matching described as impressive. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. Regular text message updates were widely appreciated, keeping customers informed every step of the way. Staff were repeatedly described as friendly, knowledgeable, and professional. A few customers noted minor issues such as parts delays, cleanliness concerns, or items needing a return visit, reflecting areas customers felt could be refined further.
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"outstanding experience! The customer service was excellent from start to finish. The staff was incredibly friendly, ..." Read more
"Looks great I know it was fixed correctly with no short cuts .very good quality and professional job"
"... was awesome I had a really bad scratch on my truck they fixed it and you would never know it was there besides the great job fixing it they had it done ..." Read more
"Gerber Collision is great. The staff is knowledgeable, friendly, and efficient. We have used them several times for different vehicles ..." Read more
"Descent All generic parts. Transmission changes erratically. Smells like burning oil. Ac squealing. Making crazy loud roar periodically. ..." Read more
"The work on my truck was completed ahead of schedule. Quality job in record time!"
"Everything was great. The job was completed in a very timely matter. Received the car back early. Thanks for a quality job. Everyone was very nice ..." Read more
"... know it was there besides the great job fixing it they had it done a week earlier than expected I highly recommended them" Read more
"Got vehicle back exactly when they said I would"
"3 days after when told originally"
"I was exceptionally surprised at the receipt of text messages keeping me informed of the progress on my vehicle. It was wonderful."
"... It was perfect. Everyone was so nice and helpful. I got texts to let me know where they at on the repairs. I can't thank them enough for the great job they ..." Read more
"Got frequent updates throughout the process"
"... Gerber Collision in Marion. Staff was really great and kept me updated daily with the repair progress. I would definitely use them again. Definitely a ..." Read more
"Communication was great, we got our car back and everything works, and looks wonderful."

Likely to Recommend

Repair Quality

Great quality of work and very helpful.

Customer Service

My Experience

Very happy with everything nice friendly people loved how they kept you updated on everything they were doing would recommend to everyone i see and know that needs that kind of work done. Thanks again my friends 🧡

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was impressed with the way they kept me updated on the repairs. The car looks great!

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Repair Quality

Customer Service

My Experience

Thank you for a job well done and the best part is it was done before the predicted time to complete the job. Appreciate all your hard work

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Repair Quality

Customer Service

Returned Clean

My Experience

It looked great and didn’t take long

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Repair Quality

Customer Service

My Experience

The employees were very nice and attentive

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Repair Quality

There is a piece of black rubber inside my new light kit should not be there

Customer Service

Ladies were great

Returned Clean

My Experience

Absolutely loved how clean the exterior and also the interior is. Everything feels great on the Blazer, Gerber did an excellent job! Will recommend to others.

My Experience

Likely to Recommend

Si, ,,,,, los recomendaria

Repair Quality

Exelente trabajo muchas gracias y si 👍 los recomendaría a otros,a todos sus trabajadores muchas gracias

Customer Service

Exelente trabajo muchas gracias y si 👍 los recomendaría a otros,a todos sus trabajadores muchas gracias

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job is not complete. One minor item is on back order but car looks good.

Likely to Recommend

Repair Quality

Lacking a fender ljner on back order

Customer Service

My Experience

Excellent work. Treated me absolutely wonderful. Highly recommend!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I don’t write a lot of reviews, but the entire process was great, however, the body work was poor. The bumper is not attached correctly and it is very flimsy compared to the original.

My Experience

I mostly dealt with Ashley She was great The paint and body appears to be quality work Thanks

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean