Gerber Collision & Glass - Morganton

4.9 (4,262reviews)

98%

(828) 437-0062

212 Old Salem Rd, Morganton, NC 28655

98%

See Photos

212 Old Salem Rd
Morganton, NC 28655

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Morganton

See Photos

212 Old Salem Rd
Morganton, NC 28655

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Morganton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (4,262)

Sort By:
Newest
Rating

3,522 Customers Rated

5 Stars

74.6% Complete

(3179)
4 Stars

5.4% Complete

(229)
3 Stars

1.1% Complete

(46)
2 Stars

0.6% Complete

(24)
1 Star

0.2% Complete

(9)
< 1 Star

0.8% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many highlighting the professional, friendly, and courteous staff who go above and beyond expectations. The repair work receives outstanding reviews, with vehicles often looking better than before the accident and repairs completed ahead of schedule. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. Many customers express high satisfaction with the cleanliness of returned vehicles, often noting they were washed and detailed. The timeliness of service is frequently commended, with repairs typically finished earlier than promised. However, some customers noted occasional communication issues with automated systems and minor concerns about initial damage assessments requiring return visits.

Select to learn more

Service Quality
Timeliness
Communication

"Staff was very helpful, courteous and professional in all aspects of the repair."

"Excellent service and a awesome job on my repairs"

"Excellent service and reliable results! Well pleased!"

"Very happy with this company. Head and shoulders better service and work than other body shops Ive used in the past."

"Absolutely outstanding. They initiated contact with me frequently to give me updates. Several times the ..." Read more

"Vehicle was completed early."

"They had it ready about a week before it was scheduled"

"Vehicle was ready about a week before the estimated time!"

"It was completed way before the promised date. A++"

"My car was ready even earlier than at first thought"

"Excellent with communicating with us every step of the way!"

"They were also upfront about the estimate, process, and ETA of repair which was completed sooner than expected. Vehicle ..." Read more

"Yes I received text messages and phone calls keeping me for informed the whole way!"

"... car back much quicker than I expected! Thank you, also for your text updates throughout the entire process! I will always highly recommend your business!" Read more

"Some miscommunication issues"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Staff was very helpful, courteous and professional in all aspects of the repair."

"Excellent service and a awesome job on my repairs"

"Excellent service and reliable results! Well pleased!"

"Very happy with this company. Head and shoulders better service and work than other body shops Ive used in the past."

"Absolutely outstanding. They initiated contact with me frequently to give me updates. Several times the ..." Read more

"Vehicle was completed early."

"They had it ready about a week before it was scheduled"

"Vehicle was ready about a week before the estimated time!"

"It was completed way before the promised date. A++"

"My car was ready even earlier than at first thought"

"Excellent with communicating with us every step of the way!"

"They were also upfront about the estimate, process, and ETA of repair which was completed sooner than expected. Vehicle ..." Read more

"Yes I received text messages and phone calls keeping me for informed the whole way!"

"... car back much quicker than I expected! Thank you, also for your text updates throughout the entire process! I will always highly recommend your business!" Read more

"Some miscommunication issues"

Robert (Lexus owner) reviewed 8/3/26

Exceeded expectations

Professional.

Wesley (Toyota owner) reviewed 8/3/26

Anthony (Honda owner) reviewed 8/3/26

Ricky (Dodge owner) reviewed 7/30/26

Chris did a wonderful job on my truck everybody was very friendly

Andrew (Honda owner) reviewed 7/29/26

John (Kia owner) reviewed 7/27/26

Melanie & Darren are the main people we had direct contact with. They were very professional, yet pleasant & informative. They were a pleasure to deal with.

Stuart (Chrysler owner) reviewed 7/27/26

It looked new again. Thanks

Cecilia (Dodge owner) reviewed 7/27/26

Brett (Toyota owner) reviewed 7/20/26

I wouldn't hesitate to highly recommend this facility.

Great work and communication

Very professional in all interactions

Pamela (Chrysler owner) reviewed 7/20/26

Douglas (Mazda owner) reviewed 7/20/26

We couldn't be more pleased! Turn-around time was great and the car looks remarkable. They even washed it! Your staff was very professional and kind. Thanks! I would certainly say a job well done.

Derek (Toyota owner) reviewed 7/20/26

Team was awesome to work with and turned the car around very quickly.

Diane (Dodge owner) reviewed 7/19/26

James (RAM owner) reviewed 7/17/26

I was waiting to receive this so I could rate you and comment. I would HIGHLY recommend Gerber to anyone that wants a professional job completed on a timely basis at a reasonable price. A solid 10 stars for you guys. You are definitely the best in not only repair but also in your respect and courtesy to your customers. Keep up the fantastic work !!!

Danny (Chrysler owner) reviewed 7/17/26

Great job

Gary (RAM owner) reviewed 7/16/26

Keith (Toyota owner) reviewed 7/6/26

Repairs were done correctly the first time and was delivered ahead of schedule.

Both the automated updates and personal calls let me know what was happening with my vehicle.

Penny (Buick owner) reviewed 7/2/26

Top rate customer service

Joe (Ford owner) reviewed 7/2/26

Y’all did a great job and I got my car back much quicker than I expected! Thank you, also for your text updates throughout the entire process! I will always highly recommend your business!

Alfred (Kia owner) reviewed 7/1/26

Great communication and quality outcome

Professional and great communication

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view more shops in: Morganton | 28655

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Morganton

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Morganton

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,262)

3,522 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -