Gerber Collision & Glass - Marion (Nc)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone at Gerber Collison was polite and courteous and went above and beyond to help me. They were very informative and kept me updated regularly about my car.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They kept me informed on everything going on and fixed it faster than they expected. I’ll only go there.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I love how they kept me informed about what they were doing and got it done faster than what they said. This is the only place I would go if something happened again.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You being short on help and possibly supply issues, waiting so long for the repairs to start was balanced by the time it actually took to do the repairs, the fine people that represent you, and so far, the quality of their work. Hope I don’t need your services again, but if I do, you will get my business.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All employees acted as though my satisfaction was important.

Returned Clean

My Experience - 5.0/5.0 -

I was very satisfied with my repair and the customer service was excellent from start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for a job well done...I have driven my F-150 for a few days now and it appears to be performing as it did before my unfortunate accident. I would say that from the time I dropped off my vehicle to the time I drove it home, everyone that I encountered at your agency has been knowledgeable, courteous and a pleasure to work with. Best of all they promised me a completion date and the vehicle was finished several days prior to that date and I couldn't be happier with the results..."I have MY Truck Back". I would like to give a special thanks to Tonya, who went out of her way to drop me off at an appointment and later return me to the shop in her own personal vehicle.....that was going above and beyond. Thank you all for a job well done, Rob Graham

My Experience - 5.0/5.0 -

Good work

My Experience - 5.0/5.0 -

Thanks for a job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Staff was very helpful and professional. Unfortunately, it took few weeks longer than I was expecting.

Customer Service - 5.0/5.0 -

Customer service was good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car came back to us in like new condition after sustaining major damage.

Customer Service - 5.0/5.0 -

Tanya and Joseph kept us informed at every stage of the repair

My Experience - 5.0/5.0 -

Amazing job. Everyone was helpful and has gone above and beyond for me since day 1. Fixed issues that they didn't have to address but did anyway. I am forever grateful. Will definitely be back for future repairs. Thanks so much!!

Likely to Recommend - 5.0/5.0 -

Seems like the best place to go!

Repair Quality - 5.0/5.0 -

Excellent service from the moment I brought my van in to get an estimate. The staff went above and beyond for me so I will definitely be back. Thank you!

Customer Service - 5.0/5.0 -

Excellent and very thoughtful customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair and friendly staff.

Customer Service - 5.0/5.0 -

The manager of the Marion site and Tanya were very helpful during the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone at gerber were very kind and helpful did everything they could to make us happy. Can't r Really say enough Everyone there was great 👍

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very well done from start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I like the way keep me updated on Honda and everyone was very nice. Thank you guys!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work and always keep me updated at where they at on my car. Thank you guys so much

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0