Gerber Collision & Glass - Marion (Nc)

4.9 (1,190reviews)
96%
1722 Rutherford Rd,  Marion,  NC  28752

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Marion (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,190)

My Experience

Oh! It looks so beautiful. 😍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Repairs completed in timely manner. Thanks Jim H a ll

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tanya was very helpful, informative, and kind!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good Job

Likely to Recommend

Repair Quality

Great Job thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing. There's no signs of where the damage was.

Customer Service

Friendly employees and they done exactly what they said they would do and in the same time frame they gave.

Returned Clean

Likely to Recommend

Repair Quality

Crash happened in Jan 2022 with ordered a non Subaru bumper. Then it took almost 6 months to get a factory bumper. The first 2 factory bumpers were damaged which meant I had to deal with the rental car for 10 days. Not fun for me, but the work to repair the bumper appears to be good.

Customer Service

They let me know frequently and accurately.

Returned Clean

Likely to Recommend

Repair Quality

They did a really good job on my car. I had seen and heard good reviews. Very pleased!

Customer Service

Returned Clean

My Experience

Friendliness of staff. Phone updates on my auto. Auto looks like a job well done. Would recommend the Gerber Collision, especially the one in Marion NC. Also being able to pick up and leave the rental car there. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great group of people at the Marion, NC Gerber collision! So easy to work with and take great care to ensure you leave satisfied, with an expertly repaired and clean vehicle.

Likely to Recommend

Repair Quality

The best in the business!!

Customer Service

Returned Clean

Likely to Recommend

Completely satisfied

Repair Quality

Professional, detailed service and updates

Customer Service

Professional, courteous, helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I cannot complete a survey when the job isn’t done, the back metal decals haven’t been installed .

Customer Service

Can’t complete a survey when job isn’t complete the back metal decals aren’t installed

Returned Clean

My Experience

We requested a sliding back glass to be installed, it was not. We were told the inside of the truck was "cleaned up" (detailed) after repair, it appeared to have had the floor matts vacuumed, but that was all, The inside of truck was covered in "dust", and was absolutely filthy. The bill/statement total given to us did NOT match the amount charged at the time truck was picked up. WHY? I am out of state till 9-4.. Please contact my husband, David, at 828-442-0216, as he is in marion. DO NOT CALL ME as I am very disappointed in the service given.

Likely to Recommend

In fact I will warn everyone of the service, and fraud ... my attorney will be in contact

Repair Quality

I will have my attorney contact you when I return home next week.

Customer Service

I will have my attorney contact you when I return home next week.

Returned Clean

My Experience

We will definitely be referring Gerber. They did an amazing job and were so very nice and personable Jacob was very thorough. Tanya was very caring and kept us.ip to date on our vehicle Very satisfied. Thank you

Likely to Recommend

1000% Yes

Repair Quality

The experience was about as perfectly smooth as could be. Jacob is a solidly knowledgeable guy who explained everything and delivered. Tanya was a joy who went out of her way to help us with a late pickup. Completely 100% happy 😁

Customer Service

Jacob and Tanya are Great

Returned Clean