Gerber Collision & Glass - Montgomery (Al)

4.9 (1,043reviews)

97%

(334) 325-0525

1781 Cong W L Dickinson Dr, Montgomery, AL 36109

97%

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1781 Cong W L Dickinson Dr
Montgomery, AL 36109

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About Gerber Collision & Glass - Montgomery (Al)

See Photos

1781 Cong W L Dickinson Dr
Montgomery, AL 36109

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Montgomery offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,043)

Sort By:
Newest
Rating

909 Customers Rated

5 Stars

80.7% Complete

(842)
4 Stars

4.7% Complete

(49)
3 Stars

0.6% Complete

(6)
2 Stars

0.4% Complete

(4)
1 Star

0.2% Complete

(2)
< 1 Star

0.6% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The communication process received widespread acclaim, particularly the regular Tuesday and Thursday update system, which kept customers informed and at ease throughout the repair process. Timeliness was another standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional paint matching concerns, minor alignment issues, and inaccurate automated text notifications, though these were isolated incidents. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"I am very dissatisfied with the work completed by Gerber Collision Center on my 2022 Mitsubishi ..." Read more

"I was incredibly impressed and satisfied with the work done as well as how fast they were able to get it done. ..." Read more

"Superior customer service and very pleased with the work done on our vehicle. Will be my go to for work from ..." Read more

"Im so happy I chose gerber, the front of my car looks like nothing ever happened to it, looks very new just like I bought it out the car dealership."

"Great Service. Excellent work. Front office made the process easy and seamless. Communication was on point."

"It was ready in 2 days!!!! Originally when we thought 7-10!! You guys helped me stay in my vehicle and avoid the ..." Read more

"... to date with each step in the process. They also completed the job several days early. Super impressed with them!" Read more

"Received 3 weeks early."

"I was told it would take four days maybe five max and I got it back at the beginning of the third day"

"... able to pick it up by Friday September 26th. So I pick it up Early and one day before the Enterprise rental car contractpaid by State Farm Insurance expired." Read more

"Excellent process! Informing the customer twice per week Tuesday and Thursday definitely puts the customer at ease in knowing the ..." Read more

"There was constant communication from Gerber throughout the time that they worked on my car. The work that they did ..." Read more

"Customer service was spot on. I received calls and text messages regarding the status of my vehicle daily."

"The automated text communication did communicate inaccurate information, but personnel called me and talked through the process."

"Awesome customer service. Great communication. Live updates through the service link provided. Car repaired in 4 days."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I am very dissatisfied with the work completed by Gerber Collision Center on my 2022 Mitsubishi ..." Read more

"I was incredibly impressed and satisfied with the work done as well as how fast they were able to get it done. ..." Read more

"Superior customer service and very pleased with the work done on our vehicle. Will be my go to for work from ..." Read more

"Im so happy I chose gerber, the front of my car looks like nothing ever happened to it, looks very new just like I bought it out the car dealership."

"Great Service. Excellent work. Front office made the process easy and seamless. Communication was on point."

"It was ready in 2 days!!!! Originally when we thought 7-10!! You guys helped me stay in my vehicle and avoid the ..." Read more

"... to date with each step in the process. They also completed the job several days early. Super impressed with them!" Read more

"Received 3 weeks early."

"I was told it would take four days maybe five max and I got it back at the beginning of the third day"

"... able to pick it up by Friday September 26th. So I pick it up Early and one day before the Enterprise rental car contractpaid by State Farm Insurance expired." Read more

"Excellent process! Informing the customer twice per week Tuesday and Thursday definitely puts the customer at ease in knowing the ..." Read more

"There was constant communication from Gerber throughout the time that they worked on my car. The work that they did ..." Read more

"Customer service was spot on. I received calls and text messages regarding the status of my vehicle daily."

"The automated text communication did communicate inaccurate information, but personnel called me and talked through the process."

"Awesome customer service. Great communication. Live updates through the service link provided. Car repaired in 4 days."

Dignity (Cadillac owner) reviewed 8/27/26

They did a great job and was able to get us in and out in a timely manner.

Great communication and turn around.

Elizabeth (Honda owner) reviewed 8/27/26

Janet (Honda owner) reviewed 8/26/26

Very pleased with the results of the body repair. All team members were very pleasant and courteous!

I can't even tell that anything happened to the CRV.

Everyone was courteous and helpful. Explained all steps.

Enzy (Nissan owner) reviewed 8/24/26

Jacob (Kia owner) reviewed 8/21/26

I have no complaints. They were very quick and efficient with their work, they kept us updated with the progress. They went above and beyond their job descriptions. In the stressful time after a car accident, they really showed us kindness and care.

Gerald (Kia owner) reviewed 8/19/26

Excellent service. Quick turn around.

Dana was a great communicator and kept me up to date.

Rosa (Kia owner) reviewed 8/17/26

Very timely didn’t take as long as promise

Finish before promise time and my car looks great

Very courageous

Emmett (Lexus owner) reviewed 8/17/26

Superior support and service. Expeditious and efficient

Kimberly (BMW owner) reviewed 8/14/26

Everyone is soooo professional and they kept me up to date on everything relating to my car my car looked even better they are A1!! I love the entire staff and management team!!

They were very professional and extremely sweet great communication from start to finish I will recommend them To anyone my car looks even better than the time of purchase!! Simply the best!!

Very satisfied

Perry (Orkin) (Toyota owner) reviewed 8/13/26

William (Jeep owner) reviewed 8/12/26

Great communication, repaired in a timely manner

Jared (Toyota owner) reviewed 8/10/26

Charles (Toyota owner) reviewed 8/10/26

Caring staff, kept me up to date on my car, car looks like new!

Joshua (GMC owner) reviewed 8/10/26

Danielle (Hyundai owner) reviewed 8/10/26

Service was great you can’t tell my car was damaged at all ! And there customer service is very nice very professional will be back 10/10 Recommend

Frederick (Kia owner) reviewed 8/5/26

Yes I was Extremely Satisfied Good Customer Service Updated Me Every Tuesday and Thursday On The States On My Vehicle And Got Everything Done In A Two Week Time Frame And Everything Looks Like A New Vehicle I give The Montgomery Alabama Team A 10 Out of 10

Anquavion (Honda owner) reviewed 8/4/26

I was highly satisfied with my car repair service. My vehicle looks brand spanking new.

Customer service was spot on. I received calls and text messages regarding the status of my vehicle daily.

Linda (Subaru owner) reviewed 8/3/26

See my previous answers.

Diane (Honda owner) reviewed 8/3/26

Sonia (Cadillac owner) reviewed 7/30/26

The winning team at Gerber did an amazing job on my vehicle after a hit & run accident recently. Karly & Dana made my children & I feel at home. I am pleased with the results.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Montgomery (Al)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Montgomery (Al)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,043)

909 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?