Gerber Collision & Glass - Muskegon/Sternberg Rd.
Gerber Collision & Glass - Muskegon/Sternberg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I came to get my vehicle the bumper and hood were not put on correctly. The car had to go back into the shop to get the hood realigned and bumper fixed.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sadly I'm a frequent flyer🫢. I didn't have to think where I would go after my accident. I would highly recommend them
Repair Quality - 4.5/5.0 -
Overall everything was great!! We have a bit of play in the steering wheel and they is being looked at on August 4.
Customer Service - 5.0/5.0 -
They were all very helpful throughout the whole process. Knowing that I really would like the car done before my vacation and making it happen... Awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were kind and informative.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took 5 weeks to repair my car. Nothing but excuses. Every part they ordered arrived late. Second time this has happened. I will not go there again.
Customer Service - 0.5/5.0 -
Made excuses for everything. Parts were late, so much work. Told me there was 74 parts they had to remove to fix the car. Every excuses in the book.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is an issue with paint finish on the hood. Noted by Gerber estimator and I will be returning in two weeks to plan corrections.
My Experience - 5.0/5.0 -
Good work ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything went well. I would definitely recommend.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Went above and beyond to check on an unrelated concern. Thank you.
Returned Clean
My Experience - 0.0/5.0 -
One part of the bumper cover does not stay clipped in. New part has been ordered and I need to return.
My Experience - 5.0/5.0 -
Finished before said date. Always excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and professional!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Jennifer was Absolutely!! Wonderful to work with!! She made my Anxiety at Peace! Thank you for having her to your Team ! The only thing was the Repairs took awhile but I rather have it done correctly! Thank you !
Customer Service - 4.0/5.0 -
Thank you again