Gerber Collision & Glass - Allendale
5245 Lake Michigan Dr,
Allendale,
MI
49401
USA
Gerber Collision & Glass - Allendale offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking like new and often detailed inside and out, exceeding expectations. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness and professionalism are repeatedly commended. A small number of customers noted areas for improvement, including occasional quality oversights such as loose trim or minor paint issues, and a few instances where repairs took longer than initially estimated, though customers appreciated being kept informed of delays.
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Service Quality
"... scheduling and repair time was fast and efficient. The repair looks like new. And on top of everything, Gerber went above and beyond to clean and detail ..."
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"They did a great job on the repair. Like nothing ever happened to it. Honestly looks way better then it ..."
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"... explained and showed everything that needed to be done. Was very happy with the quality of your work."
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"Best experience yet. The work was great and my car was detailed inside and out. Great job everyone. I'll be referring everyone to ..."
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"They did an excellent job on the repairs both in quality and finishing well ahead of schedule and were fantastic with communicating ..."
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"Predicted time was originally 18 days and our vehicle was ready in about 9 days."
"... had a date and time when the car would be ready. It was done the date they said and it was earlier than the given time."
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"... job communicating with me each step of the way!! They finished working on my truck a head of schedule!! We will definitely call them again if we need repairs ..."
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"Went above and beyond to get my vehicle done and back to me days before promised."
"... satisfied, they got me in quick and out quick. Was scheduled to get my car this Friday and they got it to me 4 days earlier. Would definitely recommend them."
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"The communication was great from the beginning. Got daily information on how the process was going and when the car would be done."
"... service I received from Gerber Collision!! They did an amazing job communicating with me each step of the way!! They finished working on my truck a head of schedule!! ..."
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"... process way easier than I thought it was going to be. The communication was immaculate and it was nice knowing details along the way. Definitely pleased with my ..."
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"Excellent customer service and work. Makes the process very easy."
"Great communication every step of the repair."
Allison
(Honda owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Really appreciate the communcation throughout nd the ride while I was carless!
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Kathryn
(Chevrolet owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Joshua
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service
Customer Service - 5.0/5.0
Raynah
(Ford owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
The team was amazing at keeping me updated on my repairs and was even able to get my vehicle done earlier than anticipated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, friendly staff!
Customer Service - 5.0/5.0 -
They were wonderful, everyone I spoke to was knowledgeable and I had frequent updates!
Returned Clean
Faizaan
(Hyundai owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Chevrolet owner)
reviewed 9/14/26
My Experience - 0.0/5.0 -
Everything was great except for the amount of time it took. Maybe this is standard but I was very surprised that it took them 11 days. I appreciate the deep clean of the interior though.
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Todd
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(Honda owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Having problems with tire pressure so do I have something in my tire I did not have this problem before coming there?
Customer Service - 4.0/5.0
Returned Clean
Cathey
(RAM owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Scott
(Jeep owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and friendly people
Customer Service - 5.0/5.0
Returned Clean
Bryan
(Kia owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jenna
(Ford owner)
reviewed 9/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Roger
(Chrysler owner)
reviewed 9/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service!
Returned Clean
Pamala
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up to date and well informed
Thomas
(Chevrolet owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tori
(Ford owner)
reviewed 8/28/26