Gerber Collision & Glass - Comstock Park

4.8 (3,249reviews)

97%

(616) 785-4770

5707 Alpine Ave, Comstock Park, MI 49321

97%

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5707 Alpine Ave
Comstock Park, MI 49321

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About Gerber Collision & Glass - Comstock Park

See Photos

5707 Alpine Ave
Comstock Park, MI 49321

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Comstock Park offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

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Website

Reviews (3,249)

Sort By:
Newest
Rating

2,887 Customers Rated

5 Stars

74% Complete

(2404)
4 Stars

9.9% Complete

(323)
3 Stars

1.6% Complete

(53)
2 Stars

1.2% Complete

(38)
1 Star

0.4% Complete

(12)
< 1 Star

1.8% Complete

(57)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking brand new. A standout theme across reviews was repairs being completed ahead of schedule, which customers greatly appreciated. Staff were widely recognized for their professionalism, friendliness, and willingness to answer questions. Several customers also noted the pleasant surprise of receiving their vehicles cleaner than when dropped off. A few customers mentioned areas for improvement directly from their experience, including occasional delays, parts availability issues, and isolated concerns about incomplete repairs or paint quality, reflecting opportunities the shop can continue to address.

Select to learn more

Service Quality
Timeliness
Communication

"... customer service and their extensive communications. The work is absolutely flawless. Someone actually told me their finish is better than ..." Read more

"Gerber was extremely professional. They kept me informed on the progress of my car repair and their work is ..." Read more

"They always do a great job with my vehicle. Top notch service"

"... entire team at Gerber went above and beyond. The efficiency, quality and attention to detail with the work was absolutely world class, second to none!!" Read more

"... time I picked it up 6 days earlier than expected!! Speedy, polite, professional, compassion and smiles……….these are words that come to mind about my experience ..." Read more

"They got it back to me really early!"

"Original estimates had repairs at ~3+ weeks. In reality it was closer to 1.5 weeks."

"... , every staff member was nicer than the next and my car was ready ahead of schedule! Couldnt ask for better service!" Read more

"finished the job before hand and saved me some money on my car rental. thank you"

"No it was extremely late"

"Yes, every single day they messaged me with an update on the progress letting me know how everything going."

"The team was swift with updates, and did a great job making sure every step was communicated clearly. Between simple texts ..." Read more

"... and Gerber it made it completely stress free. They kept me updated as to the status of my vehicle. And the repair looks great. Very satisfied with ..." Read more

"They kept in touch with text messages during every step of the repair."

"Customer service is is absolutely wonderful. They keep you updated throughout the whole process of your repair."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... customer service and their extensive communications. The work is absolutely flawless. Someone actually told me their finish is better than ..." Read more

"Gerber was extremely professional. They kept me informed on the progress of my car repair and their work is ..." Read more

"They always do a great job with my vehicle. Top notch service"

"... entire team at Gerber went above and beyond. The efficiency, quality and attention to detail with the work was absolutely world class, second to none!!" Read more

"... time I picked it up 6 days earlier than expected!! Speedy, polite, professional, compassion and smiles……….these are words that come to mind about my experience ..." Read more

"They got it back to me really early!"

"Original estimates had repairs at ~3+ weeks. In reality it was closer to 1.5 weeks."

"... , every staff member was nicer than the next and my car was ready ahead of schedule! Couldnt ask for better service!" Read more

"finished the job before hand and saved me some money on my car rental. thank you"

"No it was extremely late"

"Yes, every single day they messaged me with an update on the progress letting me know how everything going."

"The team was swift with updates, and did a great job making sure every step was communicated clearly. Between simple texts ..." Read more

"... and Gerber it made it completely stress free. They kept me updated as to the status of my vehicle. And the repair looks great. Very satisfied with ..." Read more

"They kept in touch with text messages during every step of the repair."

"Customer service is is absolutely wonderful. They keep you updated throughout the whole process of your repair."

Kimberly (GMC owner) reviewed 8/6/26

Marie (Chevrolet owner) reviewed 8/6/26

Friendly, fast, and professional! Gerber is always there to help with a smile! Will bring any collision work to this location! Thanks for being an amazing team!

Steve (Chevrolet owner) reviewed 8/6/26

Very happy with service

My car in and returned me faster than I thought possible so far everything looks real good

Everything looks good. It was done early.

Rochelle (Nissan owner) reviewed 8/3/26

Andrew (Hyundai owner) reviewed 8/3/26

Andrea (GMC owner) reviewed 8/3/26

James (Subaru owner) reviewed 8/3/26

I was not given an initial timeline for completion. Had I known the work was going to take 18 days, I would have rented a vehicle instead of trying to make things work for my family. That being said, after finally getting an expected completion date, then renting a car for 10 days, the work was completed 7 days ahead of schedule. Hence, I really didn’t need to go through the car rental process, having only used the rental for 48 hours and 62 miles. The work, however, seems top notch.

I have used Gerber, though at different locations, several times. Each time, I was very satisfied.

The body work looks top notch. I have noticed a slight heaviness in steering, the car seems to pull a wee bit when changing lanes or when driving on uneven surfaces.

Kunwar (Hyundai owner) reviewed 8/3/26

Austin did a phenomenal job 👏

Randall (Honda owner) reviewed 7/30/26

All staff were friendly and professional.

Curt (Cadillac owner) reviewed 7/30/26

Amazing craftsmanship

Outstanding

Jose (Honda owner) reviewed 7/27/26

Great work and paint job. I was very satisfied with the work.

Steve (Ford owner) reviewed 7/27/26

Robert (GMC owner) reviewed 7/27/26

Dean (Ford owner) reviewed 7/27/26

Daily updates on progress is great. Workmanship is great

Excellent communication from start to finish, body work and paint job also excellent

Paul (Toyota owner) reviewed 7/24/26

Jill (Chevrolet owner) reviewed 7/23/26

The vehicle looks great , everyone very friendly & helpful. My car was in and out sooner than expected. Awesome team!

I’m very satisfied with the work done & the helpful people who work there. I would use Gerber again

Inside the back hatch had white pastie junk & finger prints of that which gunk all around the hatch

Clent (Nissan owner) reviewed 7/23/26

The two gentlemen that helped me from the beginning and walked me through the whole process was Awesome!!! They where very knowledgeable about the steps and answered every question, Thanks Austin!!!

Professional, knowledgeable, and courteous

Took real good care of me

Jason (Chevrolet owner) reviewed 7/23/26

Lauren (Honda owner) reviewed 7/23/26

Great job

Done earlier than expected every looks great!

Willing to work with me making sure I understood everything

Carol (Ford owner) reviewed 7/23/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Comstock Park

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Comstock Park

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,249)

2,887 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0