Gerber Collision & Glass - New Albany (In)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - New Albany offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
1 small area that the paint is chipped in the seam of the rear bumper, and it isn't completely flush together.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked like a new car! Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job. The car looked like new!
Customer Service - 5.0/5.0 -
Very beautiful work, looks like a new car!!!
Likely to Recommend - 4.0/5.0 -
Overall very good work
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Based on customer service
Repair Quality - 4.5/5.0 -
Body work looks good. Customer service not so good.
Customer Service - 1.0/5.0 -
When I called to check status after 30 days, I was told someone would call back. No one did. Called the next day and was told again that someone would call back. When I explained I was told that the day before the response was, good luck with that. Check out was slow and I was told they could not accept my check.
Returned Clean
My Experience - 5.0/5.0 -
Very nice folks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice folks. Very happy with service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hood replaced due to hail damage. Defects (dirt) in paint in multiple areas across hood. Hood also needs to be adjusted to improve gap on passenger side.
My Experience - 5.0/5.0 -
Very very happy thanks so much
My Experience - 5.0/5.0 -
There’s a new bumper on my car and some paint on it that matches the rest of the car pretty good. Awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There’s a new front bumper and it’s painted well enough I can’t really tell it was ever busted. Awesome.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Same staff but new ownership. Was pleased with all work performed but do have slight wind noise on passenger door that was not there prior to repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Our family members will be scheduling service soon.
Repair Quality - 5.0/5.0 -
Great Job!
Customer Service - 5.0/5.0 -
Super nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
But would add that repair shop can only estimate completion time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandi was very patient with me when explaining the delays and also was in the middle of the company being sold.