Gerber Collision & Glass - New Albany (In)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - New Albany offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Hands down
Repair Quality - 5.0/5.0 -
It was streamlined, from drop off to pick up…including working with car rental and allowing me to leave it when picking up my car. I was kept informed while car was in the shop for repairs and staff super friendly! I highly recommend!! Thank you
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you! Someone breaking into your car is violating, but your team took excellent care of my car. Thank you for that!
Repair Quality - 5.0/5.0 -
Thank you! Someone breaking into your car is violating, but your team took excellent care of my car. Thank you for that!
Customer Service - 5.0/5.0 -
Very warm and kind team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and very quality work. A+.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and fast service. I know where to go for auto repairs from now on. Great Job!!!
Likely to Recommend - 5.0/5.0 -
Yes I would recommend them to my family and friends
Repair Quality - 5.0/5.0 -
Very friendly and fast service. They did a great job!
Customer Service - 5.0/5.0 -
No problem giving a 10
Returned Clean
My Experience - 5.0/5.0 -
Keeping us updated did a great job
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair of the quarter panel looked great. But the clear coat on the car is rather rough and has a lot of orange peel (pretty bad). Will need to sand and buff it myself. I picked my car up with trash on my seat and looked like someone had sneezed over most of my dash. I had to take my car to a detail shop after leaving with my car which now has a warning light on my dash( which wasn’t on when I dropped it off) that the manager(Dylan)tells me that I should look up the procedure and fix it myself. I wouldn’t recommend anyone to take their car to them. Very unprofessional.
Customer Service - 1.0/5.0 -
Dylan wasn’t any help. Their employee (Brandi) was very nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nnice work thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend these guys to everyone! They did such a good job & it was a very good experience for the stressful time I had with the insurance company , Gerber eased my mind!
Repair Quality - 5.0/5.0 -
My car looks like new! Thank you so much Gerber!
Customer Service - 5.0/5.0 -
The customer service was absolutely wonderful! The staff was so helpful, easy to get ahold of and always answered my questions as needed. Very friendly and just welcoming as I was going through a rough time! I even was able to leave my rental when I went to pick up my car and the nice lady in the front let me know which I was unaware of!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff was courteous and helpful and kept me informed throughout the process. They handled returning my rental car, whichvi greatly appreciated. The quality of the repairs is very high. Service: 10/10 Repairs: 10/10 Strongly recommend.
Likely to Recommend - 5.0/5.0 -
Best service I've ever had.
Repair Quality - 5.0/5.0 -
The repair is highest quality. You can't tell there was damage.
Customer Service - 5.0/5.0 -
They regularly kept me informed as to the progress of the repair. Part of the service was to take care of the return of my rental car which was a very pleasant surprise. Top marks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very fast to get car repaired, it took less than a week & estimate was 2 weeks. ,
Customer Service - 4.0/5.0 -
Friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Great work. Went over the top. Friendly customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They rep me update everyday
Likely to Recommend - 5.0/5.0 -
Very happy with the service
Repair Quality - 5.0/5.0 -
The car looks Ike new
Customer Service - 5.0/5.0 -
Very very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice job on my car. Fast and friendlyWill recommend to others.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Awesome service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and curtious
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied w how quickly I was able to get in and have my work car repaired. Communication was amazing along the way as well. Only issue I have found since getting the car back on Friday is a spot on the lower back passenger door that seems to be scuffed or something.